Virtual Underpayment Analyst in Nashville, TN at Parallon

Date Posted: 4/15/2018

Job Snapshot

  • Employee Type:
  • Location:
    Nashville, TN
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

Job Summary – The Underpayment Analyst is responsible for researching and resolving Underpayments.

Supervisor – Underpayment Resolution Manager

Supervises – not applicable

Duties (included but not limited to):

• Perform and validate discrepancy reason coding of underpayment inventory

• Pursue additional payment from payers on underpayment discrepancies through various means of communication, such as telephonically, online or via payment package processes.

• Overcome objections that prevent payment of the claim

• Gain commitment for payment through concise and factual collection techniques.

• Communicate trends to management as identified

• Facilitate correction of non-payment related underpayment discrepancies through I-plan changes or coordination with other departments as needed

• Identify and communicate trends to management, including those that might be appropriate for the dispute resolution process

• Escalate accounts to appropriate individuals at the payer and via SSC management as needed, including accounts with lack of timely payer response

• Utilize effective documentation standards that support a strong historical record of actions taken on the account.

• Meet the productivity and quality standards of the organization

• Complete and comprehend all educational requirements

• Practice and adhere to the "Code of Conduct" philosophy and "Mission and Value Statement"

• Other duties as assigned




High school diploma or GED required.


One year of related experience required.