Virtual Top Dollar Insurance Collector in Norcross, GA at Parallon

Date Posted: 5/24/2018

Job Snapshot

Job Description

The Top Dollar Collector is responsible for performing account follow-up and resolution of insurance and patient receivables for the accounts that have been defined as top dollar accounts by Shared Service Center Management.
 
 
 Duties (included but not limited to):
 

• Work top dollar insurance pools and contact insurance companies to resolve claims that are not paid in a timely manner
 
• Review EOB’s, remits and payer correspondence in the course of performing account follow-up and escalate any identified issues to the appropriate area for review and response to expedite claim resolution.
 
• Identify problem accounts and escalate as appropriate
 
• Maintain compliance with pool completion requirements
 
• Maintain required productivity and QA standards

• Update the patient account record to identify actions taken on the account

• Work with patients and guarantors to resolve payer requests and discrepancies to promptly resolve pending claims.

• Practice and adhere to the “Code of Conduct” philosophy and “Mission and Value Statement”

• Other duties as assigned

Job Requirements

EDUCATION
High school diploma or GED required.
 
EXPERIENCE
One year of related experience required which includes:
  • Collections
  • Research/analyze-contract interpretations
  • Medical- Read Ub04
  • Financial-calculate underpayments