Virtual NET Accounts Receivable Team Lead in Nashville, TN at Parallon

Date Posted: 3/8/2018

Job Snapshot

Job Description

Assists Net Revenue Manager with the training of the Net Revenue department. Performs daily contractual discrepancy analysis and resolution

•          Analytical Thinking - Formulate logical and objective conclusions, recognize alternatives and their implications

•          Communication - communicates clearly and concisely, verbally and in writing

•          Customer orientation - establishes and maintains long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations

•          Interpersonal skills – able to work effectively with other employees, patients and external parties

•          PC skills - demonstrates proficiency in Microsoft Office applications and others as required

•          Policies & Procedures - articulates knowledge and understanding of organizational policies, procedures and systems

•          Basic skills - able to perform basic mathematical calculations, balance and reconcile figures, punctuate properly, spell correctly, and transcribe accurately 


•          High school diploma or GED required



•          Minimum one year of accounts receivable related experience required

•          Prior supervisory experience preferred


Job Requirements

•          Provides introductory and ongoing training and education to staff to ensure that policies and procedures are followed

•          Meets with the Manager regularly to effectively communicate and resolve accounts receivable issues, set and prioritize goals and improve processes

•          Assists with staff communication, providing updates, resolving issues, setting foals and maintaining standards

•          Maintain established departmental policies and procedure, objectives, patient, and customer service policies

•          Assist with payroll activities for team members (i.e., time cards, edit sheets)

•          Assist Manager with development and implementation of project and department action plans

•          Work AR Accuracy Reports and Web tools to determine types of contractual discrepancies and appropriately resolve account issues

•          Make all corrections of accounts receivable related discrepancies

•          Practice and adhere to the “Code of Conduct” philosophy and “Mission and Value Statement”

•          Other duties as assigned