Underpayment Analyst - Client Business in Richmond, VA at Parallon

Date Posted: 2/25/2018

Job Snapshot

  • Employee Type:
  • Location:
    7300 Beaufont Springs Drive
    Richmond, VA
  • Job Type:
    General Business
  • Experience:
    At least 1 year(s)
  • Date Posted:

Job Description

Parallon Business Performance Group has the following opportunity available with the Richmond Shared Services Center, located in The Boulders, Beaufont Springs Drive, Richmond Virginia.
Underpayment Analyst - Client Business
The Underpayment Analyst is responsible for researching and resolving Underpayments.  This is a full time opportunity, Monday – Friday from 8:30 to 5:00PM.
Duties include but are not limited to:
  • Perform and validate discrepancy reason coding of underpayment inventory
  • Pursue additional payment from payers on underpayment discrepancies through various means of communication, such as telephonically, online or via payment package processes.
  • Overcome objections that prevent payment of the claim
  • Gain commitment for payment through concise and factual collection techniques.
  • Communicate trends to management as identified
  • Facilitate correction of non-payment related underpayment discrepancies through I-plan changes or coordination with other departments as needed
  • Identify and communicate trends to management, including those that might be appropriate for the dispute resolution process
  • Escalate accounts to appropriate individuals at the payer and via SSC management as needed, including accounts with lack of timely payer response
  • Utilize effective documentation standards that support a strong historical record of actions taken on the account.
  • Meet the productivity and quality standards of the organization
  • Complete and comprehend all educational requirements
  • Practice and adhere to the “Code of Conduct” philosophy and “Mission and Value Statement”
  • Other duties as assigned

****Convenient location, free parking, training support, competitive compensation, and excellent benefits that include several insurance packages to choose from, paid time off for vacation, sick leave and holidays, tuition assistance, company matching 401K****

Job Requirements

  • High School diploma or GED required

  • At least one year of related experience required.

Parallon is an Equal Opportunity Employer (EOE), minority/Female/Veteran/Disabled, offering a great work environment, challenging career opportunities, and competitive compensation.
Parallon is an affiliate of Hospital Corporation of America (HCA Holdings, Inc.) and is a leading provider of healthcare business and operational services.  Parallon supports healthcare providers in the areas of revenue cycle (billing, collections, denial management), technology, patient registration, insurance verification, and health information management.