Training Developer in Nashville at Parallon

Date Posted: 7/3/2019

Job Snapshot

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Job Description


Parallon believes that organizations that continuously learn and improve will thrive. That’s why after more than a decade we remain dedicated to helping hospitals and hospital systems operate knowledgeably, intelligently, effectively and efficiently in the rapidly evolving healthcare marketplace, today and in the future. As one of the healthcare industry’s leading providers of business and operational services, Parallon is uniquely equipped to provide a broad spectrum of customized revenue cycle services.
We are a wholly owned subsidiary of HCA Healthcare, a comprehensive healthcare network where 265,000 people across more than 1,800 care facilities are all committed to creating a positive impact every day. It’s an organization that exists to give people healthier tomorrows. Our scale enables caregivers to deliver great outcomes for patients and gives colleagues unparalleled opportunities to learn and grow. Most importantly, as a part of HCA Healthcare we’re connected to something bigger, which means more resources, more solutions and more possibilities for everyone who walks through our doors. What matters most to our diverse and talented colleagues is giving people the absolute best healthcare possible. Every day, we seek to raise the bar higher, not just for ourselves, but for healthcare everywhere.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We offer you an excellent total compensation package, including competitive salary, excellent benefit package and growth opportunities. We believe in our team and your ability to do excellent work with us. Your benefits include 401k, PTO medical, dental, flex spending, life, disability, tuition reimbursement, employee discount program, employee stock purchase program and student loan repayment. We would love to talk to you about this fantastic opportunity. Do you want to be a part of a family and not just another employee? Are you looking for a work environment where diversity and inclusion thrive? Submit your application today and find out what it truly means to be a part of a team.
Job Summary

The Training Developer is responsible for efficient and effective design, development and delivery of education initiatives that are implemented by Parallon. This individual is a member of a cross functional team, which includes Business Owners, Project Management, IT&S, and others as needed. This individual will work closely with various groups to develop and implement education requirements and change strategies that are needed to achieve the desired results. As a highly visible department representative, this individual must consistently demonstrate a strong service commitment by continually striving to meet and exceed customer expectations.


•Develop educational strategies for both competency-based and operational-based education initiatives.
•Simultaneously manages multiple projects and assignments of various scales.
•Develop, revise and maintain content-specific, competency-based, and operational-based education programs as assigned, in conjunction with experts from the field.
•Deliver and support training initiatives for various groups, including leadership teams and end-users. Delivery methods may include instructor-led, train-the-trainer, virtual classroom, web-cast, or web-based methodologies.
•Provide training support at regional Shared Services Centers as requested.
•Provide training support at patient care facility locations as requested.
•Coordinate logistics associated with education events and departmental meetings.
•Interact with internal SMEs and IT&S standards to maintain departmental standards and consistency of development for the organization.
•Maintain training administration records.
•Review course evaluations and determine appropriate action to incorporate feedback into curriculums.
•Extensive travel is required including Corporate, Shared Services Center and facility site visits
•Maintenance of confidentiality with all company and regulated information
•Practice and adhere to the “Code of Conduct” philosophy and “Mission and Value Statement”
•Perform other duties as assigned

Knowledge, Skills & Abilities

•Communication - communicates with impact, using language appropriately to deliver clear and concise messages while ensuring understanding; strong presentation and writing skills
•Adaptability –maintains effectiveness when experiencing major changes in work tasks and/or work environment; adjusts effectively to rapidly changing work structures, processes, requirements, and cultures
•Energy - consistently maintains high levels of activity and productivity while sustaining long working hours when necessary; operates with vigor, effectiveness, flexibility, and determination over extended periods of time
•Contribution to Team Success - as a member of a team, actively participates, involves others, and informs others on team in order to facilitate goal accomplishment; models commitment
•Managing Work (Includes Time Management) - effectively manages one's time and resources to ensure that work is completed efficiently
•Work Standards - sets high standards of performance for self and others; assumes responsibility and accountability for successfully completing assignments or tasks; self-imposes standards of excellence rather than having standards imposed
•Tactical Execution - takes independent action and ownership of tasks, responding quickly and going above and beyond to get the required results
•Functional Knowledge – demonstrates general understanding and knowledge of hospital operations, adult learning principles and instructional design/development techniques including distance learning methodology
•Applied Learning - actively participates in learning activities; quickly gains and applies knowledge, understanding, or skill
•Organization - proactively prioritizes needs and effectively manages timelines and resources
•Customer Orientation - establishes and maintains long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations
•PC Skills - demonstrates strong proficiency in Microsoft Office applications including Outlook, Word, Excel and PowerPoint; experience in using web-based development and authoring products such as learning management systems, Adobe Captivate, Adobe Dreamweaver and Snag IT; ability to quickly learn new systems and technology
•Stress Tolerance - maintains stable performance under pressure or opposition (such as time pressure or job ambiguity); handles stress in a manner that is acceptable to others and the organization


•Bachelor’s degree required
•Equivalent work experience may substitute degree requirement.


•Minimum of 3 – 5 years of training, development and delivery experience required (including instructional design, adult learning principles, and technology-based education).
•Adobe Captivate experience required.
•Healthcare background and distance learning experience preferred.

Job Requirements