Training Developer in Irving, TX at Parallon

Date Posted: 3/29/2018

Job Snapshot

  • Employee Type:
  • Location:
    Irving, TX
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

Do you have a passion for healthcare and helping others learn? Do you enjoy working with individuals in a fast-paced environment? Jump-start your career in our education department and apply today to be a Training Developer!

Parallon's Mission: 
We serve and enable those who care for and improve human life in their communities. 

Parallon, a division of HCA, is an industry-leading provider of patient financial and revenue cycle services to acute care providers across the United States. We are dedicated to our values and passionate about finding future leaders for our fast-growing divisions in the Dallas/Fort Worth area.  Although we are the largest healthcare provider in the world and experts and leaders in revenue cycle services, we maintain a people-first culture and sense of community. 


The The Training Developer is responsible for efficient and effective development, maintenance and delivery of content-specific curriculums. This individual will work closely with subject matter experts to assure course content and delivery meets the needs of targeted audiences. Skilled in facilitation and interpersonal communication, this team member also consistently demonstrates solid organizational skills, time management, and professionalism.


Duties include, but are not limited to:

  • Assist in performing an annual education needs assessment as input to the strategic education program
  • Collaborate with leaders to determine the most cost effective method for training based on the topic and audience
  • Learn new concepts, content, and processes quickly and turn knowledge into effective training programs and materials
  • Develop content, deliver and support training initiatives for various groups using a variety of delivery methods including classroom-based, 1:1, self-instructional materials, job aids, virtual classroom, and webinars/web events
  • Apply adult learning concepts through program content and delivery
  • Consult with team leaders and/or instructional designers to increase expertise in course design
  • Utilize desktop publishing and graphics packages, simulation software, and audio/visual technology, where appropriate, to produce professional and effective training materials
  • Perform other duties as assigned

Job Requirements

Knowledge, Skills & Abilities

  • Communication - communicates clearly and concisely, verbally and in writing. This includes utilizing proper punctuation, correct spelling and the ability to transcribe accurately.
  • Customer orientation - establishes and maintains long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations
  • Interpersonal skills - able to work effectively with other employees, patients and external parties
  • PC skills - demonstrates proficiency in Microsoft Office applications and others as required
  • Policies & Procedures - demonstrates knowledge and understanding of organizational policies, procedures and systems
  • Basic skills - able to perform basic mathematical calculations, balance and reconcile figures, punctuate properly, spell correctly and transcribe accurately
  • Adaptability - maintaining effectiveness when experiencing major changes in work tasks or the work environment; adjusts effectively to work within new work structures, processes, requirements, or cultures
  • Energy - consistently maintaining high levels of activity or productivity; sustaining long working hours when necessary; operating with vigor, effectiveness, and determination over extended periods of time
  • Tactical Execution - demonstrates personal ownership of tasks and follows through to get the required results
  • Functional Knowledge – General understanding and knowledge of hospital operations, adult learning principles and instructional design/development techniques, including distance learning
  • Organization - proactively prioritizes needs and effectively manages timelines and resources
  • Stress Tolerance - maintaining stable performance under pressure or opposition (such as time pressure or job ambiguity); handling stress in a manner that is acceptable to others and the organization
  • Learning Strategies - Working knowledge and application of learning sciences, adult learning principles, education delivery methodologies and evaluation
  • Learning Technologies – Advanced working knowledge and application of learning technologies to support education development and implementation. Including learning management systems, virtual classroom delivery tools and education development software: Captivate, PowerPoint, Word, Excel, screen capture, and audio/video technology.


  • Bachelor’s Degree in Education or Learning Sciences
  • Equivalent work experience may substitute for the degree requirement


  • 2-3 years of experience required in content design and development and training delivery
  • 1 year of experience in content development for virtual classroom delivery

Certificates/License - N/A

At Parallon, every employee is a valued member of our organization. You can expect to receive competitive salary, ongoing professional development, comprehensive benefits package, performance bonuses and more!


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