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Trainer in Houston at Parallon

Date Posted: 12/10/2018

Job Snapshot

  • Employee Type:
  • Location:
  • Job Type:
  • Experience:
    3 to 5 years
  • Date Posted:

Job Description

Do you have the ability to capture an audience and train them on a new topic?  Do you have proven experience to deliver training to new hires in an on-site and virtual capacity?
Now is the time to join our team of motivated Trainer.  Ideal candidate will help coordinate manager training and talent development process within the region.  You should also share a passion for our purpose, "To serve and enable those who care for and improve human life in their community."
Does this sound like you?  If so, APPLY TODAY.  See what makes us a fabulous place to work!    
Parallon is now seeking a Full-Time Trainer
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  • We offer you an excellent total compensation package, including competitive salary, excellent benefit package and growth opportunities. We believe deeply in our team and your ability to do excellent work with us.
  • Your benefits package allows you to select the options that best meet the needs of you and your family. Benefits include 401k, paid time off medical, dental, flex spending, life, disability, tuition reimbursement, employee discount program, employee stock purchase program and student loan repayment.


  • Develop and maintain self-pay & bad debt self pay training programs for the Service Centers and, adhere to the pre-established standard training curriculum. This includes researching and documenting applicable program(s) and guidelines, documenting center and facility-specific processes and procedures, and coordinating with Training Director. 
  • As a Self-Pay trainer, you must maintain adherence to the standard curriculum across regions / implementation teams.
  • Be responsible for developing and implementing a training plan and schedule for our facilities in the assigned region.
  • Be responsible for including the coordination on all training logistics (classroom arrangements, training materials, etc.) and collaborating with the center / facility training point of contact for center / facility orientation and compliance training.
  • Assist with systems access setup and testing related to implementations. After implementation, develop training schedule in coordination with Training Director, regional operations, and regional HR.
  • Deliver training to new hires on-site at facility during implementation phase, coordinating with Implementation team.   After implementation, deliver training to center-based new hires within region, coordinating with Operations to deliver training to onsite facility-based new hires within region.
  • Create and administer training evaluations and make recommendations to improve training effectiveness based on feedback.  Create training certificates to recognize course completion.
  • Use basic assessment, design, development, delivery and evaluation (ADDIE) method when designing and developing training programs. Determine length of training, delivery medium, materials and media used; visuals and other test/reinforcement aids based on class participants.  Keep abreast of training and development research such as learning theory, motivation theory, and new materials, methods and techniques.
  • Coordinate with Operations management, conduct follow-up training, monitor ongoing progress and recommend steps to address further development needs, including refresher training and on-the-job transition support. This also includes researching and recommending vendor programs that address training needs.
  • Assist with coordinating manager training and talent development process within region.  Recommend additional manager training topics based on assessed needs within region. Assist in developing, customizing or reviewing vendor and in-house training and assist in delivering select manager training courses within region.
  • Administer Healthstream training and maintain training records in HR
  • Monitor and report training progress to Training Director and regional Operations Director.
  • Participate in Compliance Committee and conduct audits. Document policy violations and compliance breaches using appropriate compliance forms and communicate to Compliance Officer.
  • Some travel may be required within region for ongoing training thereafter.

Parallon believes that organizations that continuously learn and improve will thrive. That’s why after more than a decade we remain dedicated to helping hospitals and hospital systems operate knowledgeably, intelligently, effectively and efficiently in the rapidly evolving healthcare marketplace, today and in the future. As one of the healthcare industry’s leading providers of business and operational services, Parallon is uniquely equipped to provide a broad spectrum of customized revenue cycle services. 

Job Requirements


  • Minimum 3 to 5 years of experience and progressive responsibilities with hospital/medical business office operations, and/or self-pay & bad debt departments, with demonstrated proficiency with a variety of eligibility advocacy concepts, practices and procedures; and at least 1 year experience in developing and delivering training programs related to this field. 
  • Experience working with systems such as MagInk and HCLS3 a plus.
  • College degree or a combination of high school diploma, advanced formal training and related work experience. 
  • Exceptional presentation and written communication skills with an ability to effectively communicate concepts, terminology and practices. Capable of organizing, developing and delivering training using multiple media, conducting role plays, assessing progress and measuring training effectiveness.
  • Demonstrated systems aptitude with a customer orientation and flexibility in work practices. Ability to work effectively independently and as part of a team.

We are an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.