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Top Dollar Collector in Nashville at Parallon

Date Posted: 1/10/2019

Job Snapshot

Job Description

The Top Dollar Collector is responsible for performing account follow-up and
resolution of insurance and patient receivables for the accounts that have been defined as top dollar accounts by SSC Management.

EDUCATION
High school diploma or GED required.
EXPERIENCE
Minimum one year related experience required, preferably in healthcare. Relevant education
may substitute experience requirement.

Job Requirements

Duties (included but not limited to):
 Work top dollar insurance pools and contact insurance companies to resolve claims
that are not paid in a timely manner
 Review EOB’s, remits and payer correspondence in the course of performing account
follow-up and escalate any identified issues to the appropriate area for review and
response to expedite claim resolution.
 Identify problem accounts and escalate as appropriate
 Maintain compliance with pool completion requirements
 Maintain required productivity and QA standards
 Update the patient account record to identify actions taken on the account
 Work with patients and guarantors to resolve payer requests and discrepancies to promptly
resolve pending claims.
 Practice and adhere to the “Code of Conduct” philosophy and “Mission and Value
Statement”
 Other duties as assigned