Top Dollar Collector in Irving, TX at Parallon

Date Posted: 7/13/2018

Job Snapshot

Job Description

Do you have an analytical as well as investigative mindset? Do you want to pair that with your knowledge of the healthcare field? Parallon is seeking candidates for Top Dollar Collector.

 

Parallon's Mission: 
We serve and enable those who care for and improve human life in their communities. 

Parallon, a division of HCA, is an industry-leading provider of patient financial and revenue cycle services to acute care providers across the United States. We are dedicated to our values and passionate about finding future leaders for our fast-growing divisions in the Dallas/Fort Worth area.  Although we are the largest healthcare provider in the world and experts and leaders in revenue cycle services, we maintain a people-first culture and sense of community. 

 

As a Top Dollar Collector you are responsible for performing account follow-up and resolution of insurance and patient receivables for the accounts that have been defined as top dollar accounts by SSC Management

  • Duties include, but are not limited to:
  • Work top dollar insurance pools and contact insurance companies to resolve claims that are not paid in a timely manner
  • Review EOB’s, remits and payer correspondence in the course of performing account follow-up and escalate any identified issues to the appropriate area for review and response to expedite claim resolution.
  • Identify problem accounts and escalate as appropriate
  • Maintain compliance with pool completion requirements
  • Maintain required productivity and QA standards
  • Update the patient account record to identify actions taken on the account
  • Work with patients and guarantors to resolve payer requests and discrepancies to promptly resolve pending claims.

Job Requirements

Knowledge, Skills & Abilities

  • Communication - communicates clearly and concisely, verbally and in writing. This includes utilizing proper punctuation, correct spelling and the ability to transcribe accurately.
  • Customer orientation - establishes and maintains long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations
  • Interpersonal skills - able to work effectively with other employees, patients and external parties
  • PC skills - demonstrates proficiency in Microsoft Office applications and others as required
  • Policies & Procedures - demonstrates knowledge and understanding of organizational policies, procedures and systems
  • Basic skills - able to perform basic mathematical calculations, balance and reconcile figures, punctuate properly, spell correctly and transcribe accurately

Education

  • High school diploma or GED required.

Experience

  • Minimum one year related experience required, preferably in healthcare. Relevant education may substitute experience requirement.

Certificates/License - NA



At Parallon, every employee is a valued member of our organization. You can expect to receive competitive salary, ongoing professional development, comprehensive benefits package, performance bonuses and more!

 

Check us out or follow us on LinkedIn at https://www.linkedin.com/company/parallon-business-solutions

 

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