Top Dollar Appeals Collector in Richmond at Parallon

Date Posted: 7/12/2019

Job Snapshot

Job Description

Top Dollar Appeals Collector WFH
 
Full-Time
Work From Home
 
Parallon believes that organizations that continuously learn and improve will thrive. That’s why after more than a decade we remain dedicated to helping hospitals and hospital systems operate knowledgeably, intelligently, effectively and efficiently in the rapidly evolving healthcare marketplace, today and in the future. As one of the healthcare industry’s leading providers of business and operational services, Parallon is uniquely equipped to provide a broad spectrum of customized revenue cycle services.
 
Job Summary:
The Top Dollar Appeals Collector is responsible for performing follow up on all appeals that have been defined as top dollar accounts by SSC Management and submitted to the payer for timely payment and resolution.
 
Duties (included but not limited to):
  • Pursue additional payment on open top dollar appeals accounts through various means of communication, such as telephonically, online or via payment package processes with payers and patients
  • Overcome objections that prevent payment of the claim
  • Gain commitment for payment through concise and factual collection techniques
  • Escalate accounts to appropriate individuals at the payer and via SSC management as needed, including accounts with lack of timely payer response
  • Communicate trends to management as identified
  • Utilize effective documentation standards that support a strong historical record of actions taken on the account.

 
Education:
  • High school diploma or GED required.

 
Experience:
  • Minimum one year related experience required, preferably in healthcare
  • Relevant education may substitute experience requirement.

 
We offer training support, competitive salary and excellent benefits to include several insurance package options for Medical, Dental and Vision; Paid Time Off for vacation, sick leave and holidays, Employer-paid Short Term Disability, Company matching 401K and more!

Parallon is an Equal Opportunity Employer (EOE), minority/ female/ veteran/ disabled, offering a great work environment, challenging career opportunities, and competitive compensation.
 
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