Team Lead, Patient Access for Aurora ED in Aurora, CO at Parallon

Date Posted: 3/5/2018

Job Snapshot

  • Employee Type:
  • Location:
    1501 South Potomac Street
    Aurora, CO
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

Parallon is seeking a motivated individual to be a Full Time Patient Access Team Leader for the Medical Center of Aurora ED.

As the Patient Access Team Leader you will be responsible for (but not limited to):

• Providing feedback on daily registration processes and staffing issues to the Patient Access Supervisor
• Assisting staff level employees as necessary to insure compliance with department policies and procedures
• Supervisor with staffing, report reconciliation, QA processes, and other duties assigned

Knowledge, Skills & Abilities:

• Communication – communicates clearly and concisely, verbally and in writing
• Customer orientation – establishes and maintains long-term customer relationships, building trust and respect by constantly meeting and exceeding expectations
• Interpersonal skills – able to work effectively with other employees, patients and external parties
• PC skills – demonstrates proficiency in PC applications as required
• Policies & Procedures – demonstrates knowledge and understanding of organizational policies, procedures and systems
• Basic skills – able to perform basic mathematical calculations, balance and reconcile figures, punctuate properly, spell correctly and transcribe accurately






Job Requirements

High school diploma or GED required
3 years of Patient Access/Registration experience preferred
Customer service experience
Must be able to pass a pre-employment typing test