This site uses cookies. To find out more, see our Cookies Policy

Team Lead Medicaid Eligibility Advocate in Richmond at Parallon

Date Posted: 4/9/2019

Job Snapshot

Job Description

Do you have exceptional customer service and the ability to provide leadership to designated areas of responsibility, including direction and supervision of on-site staff?  Do you have demonstrated communication, problem solving and case management skills and the ability to act/decide accordingly?
 
Now is the time to join and lead our team of motivated and nurturing individuals working to assist patients with their Medicaid Eligibility screening and enrollment.  Ideal candidates will be responsible for affecting ongoing quality, productivity, and efficiency by actively managing operations of designated facility.  You should also share a passion for our purpose, "To serve and enable those who care for and improve human life in their community."
 
Does this sound like you?  If so, APPLY TODAY.  See what makes us a fabulous place to work!    
  
Parallon is now seeking a Full-Time Team Lead Medicaid Eligibility Advocate.
 
You can also Like us on Facebookhttps://www.facebook.com/ParallonRCSJobs.
 
WHAT WE CAN OFFER YOU:
  • We offer you an excellent total compensation package, including competitive salary, excellent benefit package and growth opportunities. We believe deeply in our team and your ability to do excellent work with us.
  • Your benefits package allows you to select the options that best meet the needs of you and your family. Benefits include 401k, paid time off medical, dental, flex spending, life, disability, tuition reimbursement, employee discount program, employee stock purchase program and student loan repayment.

 
WHAT YOU WILL DO:
  • You will monitor and oversee all daily operational duties and ensure that all employees adhere to all operational policies and procedures.
  • Maintain staff work schedules on a weekly or monthly basis.
  • Ensure work flow is consistent and timely for each employee.
  • Enforce disciplinary action as warranted concerning any employee misconduct.
  • You will act as primary liaison to hospital staff/management.
  • Respond to daily questions and concerns raised by hospital staff/management in a timely and responsible manner.
  • Responsible for adjusting staff’s duties as may be required to accommodate procedural changes or additional needs that may occur.
  • Maintain sufficient and qualified staff.
  • You will adhere to and supports organizational IT&S standards, policies, and procedures, and adhere to Code of Conduct.
  • Performs Other duties as assigned.
  • Responsible for conducting eligibility screenings, assessment of patient financial requirements, and counseling patients on insurance benefits and co-payments. The Medicaid  Eligibility Advocate serves as a liaison between the patient, hospital, and governmental agencies; and is actively involved in all areas of case management.

Job Requirements

ABOUT US
Parallon believes that organizations that continuously learn and improve will thrive. That’s why after more than a decade we remain dedicated to helping hospitals and hospital systems operate knowledgeably, intelligently, effectively and efficiently in the rapidly evolving healthcare marketplace, today and in the future. As one of the healthcare industry’s leading providers of business and operational services, Parallon is uniquely equipped to provide a broad spectrum of customized revenue cycle services. 
 
EXPERIENCE AND EDUCATION NEEDED:
  • College degree preferred or high school diploma (equivalent)
  • Working knowledge of medical terminology, practices and procedures, as well as laws, regulations, and guidelines.
  • An understanding of patient confidentiality to protect the patient and the clinic/corporation.
  • Demonstrated communication, problem solving and case management skills and the ability to act/decide accordingly.
  • Ability to collect, synthesize and research complex or diverse information.
  • Exceptional customer service and the ability to plan organize and exercise sound judgment.
  • College degree preferred or high school diploma (equivalent)
  • A minimum three years of hospital/medical business office experience with insurance procedures and patient interaction.
  • Strong familiarity with a variety of the field’s concepts, practices and procedures.

 
We are an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. #ParallonBCOM