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Team Lead Full Time in Richmond at Parallon

Date Posted: 1/29/2019

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Richmond
  • Job Type:
  • Experience:
    At least 1 year(s)
  • Date Posted:
    1/29/2019

Job Description

PreRegistration Team Lead – Full Time
 
Parallon believes that organizations that continuously learn and improve will thrive. That’s why after more than a decade we remain dedicated to helping hospitals and hospital systems operate knowledgeably, intelligently, effectively and efficiently in the rapidly evolving healthcare marketplace, today and in the future. As one of the healthcare industry’s leading providers of business and operational services, Parallon is uniquely equipped to provide a broad spectrum of customized revenue cycle services.

 
 
JOB SUMMARY:
The PTAC Central Unit Reports Analyst is responsible for working various Patient Access reports for multiple facilities within the SSC.
 
JOB DUTIES (included but not limited to):
• Work the following Patient Access Reports:
  • BILL09
  • Pre-Service Log
  • Unbilled
  • eRequest PAD and PA BILL ALERT PAD Queues
  • BatchNet
  • HPF Queues

• Ensure reports are kept current so that billing is not delayed and accounts are not escalated.
• Notify PTAC Operations Manager of any high dollar or aged accounts that need management intervention
• Work with facility PTAC Leadership on account resolution as necessary
• Log errors in a consistent format so that they can be analyzed for trends
• Assist PTAC Operations Manager with identifying common errors so that feedback may be provided back to the facility PADs
• Notify PTAC Operations Manager of any major issues identified so that action can quickly be taken to correct
• Maintain required productivity and QA standards
• Practice and adhere to the “Code of Conduct” philosophy and “Mission and Value Statement” and all policies and procedures related to the Collections department.
• Other duties as assigned
 
KNOWLEDGE, SKILLS & ABILITIES:
Communication - communicates clearly and concisely, verbally and in writing. This includes utilizing proper punctuation, correct spelling and the ability to transcribe accurately.
Teamwork – able to work well in a team environment and adapt to change by offering support to others and continually prioritizing workload to ensure individual, team and departmental goals are met.
Customer orientation - establishes and maintains long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations
Interpersonal skills - able to work effectively with other employees, patients and external parties
PC skills - demonstrates proficiency in Microsoft Office applications and others as required
Policies & Procedures - demonstrates knowledge and understanding of organizational policies, procedures and systems
Basic skills - demonstrates ability to organize, perform and track multiple tasks accurately in short timeframes, have ability to work quickly and accurately in a fast-paced environment while managing multiple demands, ability to work both independently and collaboratively as a team player, adaptability, analytical and problem solving ability and attention to detail and able to perform basic mathematical calculations, balance and reconcile figures, punctuate properly, spell correctly and transcribe accurately.
 
 
 
EDUCATION:
High school diploma or GED required.
 
EXPERIENCE:
Minimum one year related experience required, preferably in healthcare. Relevant education may substitute experience requirement.
 
We offer free parking, training support, competitive salary and excellent benefits to include several insurance package options for Medical, Dental and Vision; Paid Time Off for vacation, sick leave and holidays, Employer-paid Short Term Disability, Company matching 401K and more!

Parallon is an Equal Opportunity Employer (EOE), minority/ female/ veteran/ disabled, offering a great work environment, challenging career opportunities, and competitive compensation.
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