Team Lead Accounts Receivable Resolution - Insurance Follow-Up in Richmond, VA at Parallon

Date Posted: 7/31/2018

Job Snapshot

Job Description

Team Lead – Accounts Receivable Resolution – Insurance Follow-Up
Parallon is an affiliate of Hospital Corporation of America (HCA Holdings, Inc.) and is a leading provider of healthcare business and operational services.  Parallon supports healthcare providers in the areas of revenue cycle (billing, collections, and denial management), technology, patient registration, insurance verification, and health information management.
Team Lead Accounts Receivable Resolution (Internal Title:  Team Lead Collections) is responsible for coordinating day to day activities for Collections Operations.
Duties Include but are not limited to: 
  • Maintain established departmental policies and procedures, objectives, patient and customer service policies
  • Handle difficult patient and third party follow-up problems
  • Review accounts recommended for write-off to ensure accounts have aged as determined by
  • corporate/guidelines
  • Review accounts in bankruptcy
  • Review agency and attorney performance reports
  • Assist team members with questions, concerns, and complaints from insurance companies, patients, and other
  • personnel
  • Work as a liaison between team members and PAS staff
  • Assist with payroll activities for team members (i.e., time cards, edit sheets)
  • Establish working relationships with individuals at insurance companies
  • Assist manager with developing team goals

Job Requirements

  • High school diploma or GED

  • At least one year of collections experience required, preferably in a healthcare setting
  • Prior supervisory experience preferred

We offer a convenient location, free parking, training support, competitive compensation, and excellent benefits that include several insurance packages to choose from, paid time off for vacation, sick leave and holidays, company matching 401K.
Parallon is an Equal Opportunity Employer (EOE), minority/Female/Veteran/Disabled, offering a great work environment, challenging career opportunities, and competitive compensation.