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Team Lead Accounts Receivable Resolution - Insurance Follow-up in Richmond at Parallon

Date Posted: 5/17/2019

Job Snapshot

Job Description

Team Lead Accounts Receivable Resolution – Insurance Follow-up
Parallon believes that organizations that continuously learn and improve will thrive. That’s why after more than a decade we remain dedicated to helping hospitals and hospital systems operate knowledgeably, intelligently, effectively and efficiently in the rapidly evolving healthcare marketplace, today and in the future. As one of the healthcare industry’s leading providers of business and operational services, Parallon is uniquely equipped to provide a broad spectrum of customized revenue cycle services.
Job Summary:
The Team Lead Accounts Receivable Resolution – Insurance Follow-up (Internal Title: Collections Team Lead) is responsible for coordinating day to day activities for Collections operations.  This is a full time opportunity, Monday thru Friday from 8:30AM to 5:00PM.
Duties (included but not limited to):
  • Maintain established departmental policies and procedures, objectives, patient, and customer service policies
  • Handle difficult patient and third party follow-up problems
  • Monitor pool inventories to ensure accounts are being worked and resolved timely
  • Review and take action on high dollar accounts as directed
  • Perform quality reviews as required by Parallon/SSC policy
  • Assist team members with questions, concerns, and complaints from insurance companies, patients, and other personnel
  • Work as a liaison between team members and PAS staff
  • Establish working relationships with individuals at insurance companies
  • Assist manager with developing team goals and action plans.

  • High School diploma or GED required.

  • At least one year of related experience required.

We offer free parking, training support, competitive salary and excellent benefits to include several insurance package options for Medical, Dental and Vision; Paid Time Off for vacation, sick leave and holidays, Employer-paid Short Term Disability, Company matching 401K and more!

Parallon is an Equal Opportunity Employer (EOE), minority/ female/ veteran/ disabled, offering a great work environment, challenging career opportunities, and competitive compensation.