Sr Collections Analyst in Houston at Parallon

Date Posted: 11/8/2018

Job Snapshot

Job Description

Parallon is one of the country’s largest premier revenue cycle partners, with more than 15,800 employees serving 600 hospitals and 3,000 physician practices. Annually, we collect more than $41 billion and interact with 37 million patients. Our track record of results is among the best in the industry.  We serve hospitals, physician practices and healthcare systems by bringing deep operational knowledge and tailored revenue cycle solutions so that providers can focus on fulfilling their mission.
 Job Summary – The Collections Analyst is responsible for working reconciliations, processing IPLAN change request, working default reports, working collection pools as assigned and assisting Collectors as needed.
 


Duties (included but not limited to):

•         Performs the Artiva reconciliation and ensures any issues are resolved timely.
•         Process IPLAN changes timely as requested.
•         Performs daily balancing of the AR
•         Completes the SMA 3 Exhibit (if applicable)
•         Work reports as assigned
•         Work eRequest queues as assigned.
•         Works pools as assigned
•         Manages special processes related to processing accounts restored with an AX status
•         Support Collections work from home as needed.
•         Maintains productivity and QA standards.
•         Practice  and  adhere  to  the  “Code  of  Conduct”  philosophy  and  “Mission  and  Value Statement”
•         Other duties as assigned

Job Requirements



KNOWLEDGE, SKILLS & ABILITIES

•         Communication - communicates clearly and concisely, verbally and in writing. This includes utilizing proper  punctuation, correct  spelling and the ability to  transcribe accurately.
•         Customer orientation - establishes and maintains long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations
•         Interpersonal  skills  -  able  to  work  effectively  with  other  employees,  patients  and external parties
•         PC skills - demonstrates proficiency in Microsoft Office applications and others as required
•         Policies & Procedures - demonstrates knowledge and understanding of organizational policies, procedures and systems
•         Basic skills - demonstrates ability to organize, perform and track multiple tasks accurately in short timeframes, have ability to work quickly and accurately in a fast- paced   environment   while   managing   multiple   demands,   ability   to   work   both

independently and collaboratively as a team player, adaptability, analytical and problem solving ability and attention to detail and able to perform basic mathematical calculations, balance and reconcile figures, punctuate  properly, spell correctly and transcribe accurately.
 


EDUCATION

High school diploma or GED required.
 


EXPERIENCE

One year of related experience required.


 

 
PHYSICAL DEMANDS/WORKING CONDITIONS
Requires prolonged sitting/standing, some bending, stooping, walking and stretching. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment. Requires normal range of hearing and eyesight to record, prepare and communicate appropriate reports or other information. Requires lifting papers/boxes and pushing/pulling up to 25 pounds occasionally. Work is performed in an office environment or hospital setting. Work may be stressful at times. Contact may involve dealing with angry or upset people. Staff must remain flexible and available to provide staffing assistance for any/all disaster or emergency situations.
 
OSHA CATEGORY The normal work routine involves no exposure to  blood,  body fluids, or tissues (although situations can be imagined or hypothesized under which anyone, anywhere, might encounter potential exposure to body fluids). Persons who perform these duties are not called upon as part of their employment to perform or assist in emergency care or first aid, or to be potentially exposed in some other way.
 
Parallon/HCA is an equal opportunity workforce and no one shall discriminate against any individual with regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity or expression, genetic information or veteran status with respect to any offer, or term or condition, of employment. We make reasonable accommodations to the known physical and mental limitations of qualified individuals with disabilities.