Senior Business Analyst in Nashville, TN at Parallon

Date Posted: 4/23/2018

Job Snapshot

Job Description

Parallon believes that organizations that continuously learn and improve will thrive. That’s why after more than a decade Parallon remains dedicated to helping hospitals and hospital systems operate knowledgeably, intelligently, effectively and efficiently in the rapidly evolving healthcare marketplace, today and in the future. As one of the healthcare industry’s leading providers of business and operational services, Parallon is uniquely equipped to provide a broad spectrum of customized revenue cycle services.

Job Summary:

The Senior Revenue Cycle Business Analyst designs, develops and implements process improvement solutions for the Payer Engagement Hub in conjunction with Parallon Revenue Cycle departments through the use of business analytics methodologies. The candidate, in collaboration with other members of the Revenue Cycle Strategic Business Services team, develops business cases, designs proof of concepts solutions and makes recommendations to improve revenue cycle processes including but not limited to denials and discrepancy management. He/she also interprets, designs and develops analyses to solve complex operational, financial and/or accounting problems. The Senior Revenue Cycle Business Analyst will work with the management and IT to incorporate findings into process improvement initiatives, workflow enhancements and training opportunities.

Duties (included but not limited to):

  • Provide Payer Engagement Hub leadership analytical support to help identify, quantify, determine root causes for and recommend effective remedial strategies relative to contracted payer payment issues arising from contract language, payment methodologies, HCA’s operational practices and payer behaviors in order to reduce denials, underpayments and other payment discrepancies.
  • Strong understanding of revenue cycle operations, including business processes, tools, and technologies
  • Ability to identify Revenue Cycle process improvement opportunities and implements solutions to improve effectiveness and efficiencies of revenue cycle operations and decision making process
  • Communicates regularly with Shared Service Center and other field executives to ensure smooth data collection and reporting processes
  • Demonstrates strong verbal and written communication skills
  • Independent, innovative, creative, self-managing individual with the ability to succeed with general directions
  • Exhibits strong teamwork and leadership skills and provides mentorship to more junior team members
  • Serves as the department’s Business Analytics liaison and builds strong relationships within department and with other staff outside of the department
  • Promotes efficiency and repeatability of reporting and analytical tasks, including documentation and automation as appropriate
  • Exhibits technical aptitude and advanced experience with data tools, such as Essbase, SQL, Tableau, and Microstrategy Visual Insight
  • Serves as the department’s Business Analytics liaison and builds strong relationships within department and with other staff outside of the department
  • Work closely with Parallon IT development teams to propose and design IT business solutions
  • Develops proof of concept solutions for dashboards and process improvement solutions
  • Performs ad-hoc requests from management
  • Collaborate with Statisticians in building statistical models and performing statistical testing
  • Prepare reports, narratives, visualizations, and presentations for SSCs, Parallon Revenue Cycle leadership, and HCA Executives
  • Document procedures for data pulls and data preparation
  • Aggregate and analyze disparate types of data to recognize patterns and trends within data
  • Provides consultation on design of business processes, specifying the needed output, the required input and the methods of validation and quality control 
  • Recommends analytical design for a broad range of data
  • Minimal travel may be required
  • Other duties as assigned

Job Requirements

Bachelor’s Degree required.
Master’s Degree preferred.

5 years of relevant experience; healthcare experience preferred.
Strong knowledge of Revenue Cycle business processes
Experience using Teradata (EDW SQL), Essbase, Microstrategy, Tableau, Concuity, and Parallon Web Tools