Scheduler in Salt Lake City, UT at Parallon

Date Posted: 8/1/2018

Job Snapshot

Job Description

GENERAL SUMMARY OF DUTIES - Schedules patient testing/procedures/admissions; obtains pre-cert/authorization numbers and enters in the scheduling or registration system; obtains and enters accurate insurance information; answers incoming phone calls.

SUPERVISOR - Patient Access Manager (or Supervisor)



 Answer telephone in a timely and professional manner

 Schedules all patients for ancillary, surgical, and medical testing/procedures/admissions through the Meditech scheduling module

 Select accurate insurance carrier plans and informs the patient or physician office staff of any carrier that is out of network or of any carrier that may result in a decrease on benefits

 Inform the physician office staff or patient of any testing requirements according to the instructions and queries in the scheduling module

 Ensure that any edits performed in the scheduling module are also duplicated in the admissions module

 Maintain knowledge of the scheduling reports for the next day to ensure department readiness in the event of any unscheduled Meditech down-time

 Work closely with the physician office staff to ensure that pre-cert/authorization numbers are entered in the scheduling or registration system

 Receive incoming pre-cert mail and ensure that pre-cert/authorization numbers are entered in the scheduling or registration system

 Select the correct patient medical record number consistently

 Maintain open communication with the registration staff regarding those unscheduled patients presenting for services to ensure appropriate testing is performed and times are available

 Edit via the scheduling module those departmental calendar changes to ensure that patients are not scheduled when personnel is not available

 Acknowledge, file, and send MOX messages via Meditech

 Edit medical accounts to a PRE status

 Enter outpatient procedures in the Order Entry System

 Pull reservations off printers, keeping clinical reservations filed according to policy. Return surgical reservations to each appropriate scheduler.

 Work clinical accounts at least 2 days in advance in order for admitting personnel to use reservations for calling patients and checking patient and insurance information

 Practice and adhere to the "Code of Conduct" philosophy and "Mission and Value Statement"

 Other duties as assigned


 High school diploma or GED required


 Prior scheduling experience preferred