Scheduler in Largo, FL at Parallon

Date Posted: 2/23/2018

Job Snapshot

  • Employee Type:
  • Location:
    6451 126th Avenue North
    Largo, FL
  • Job Type:
    Admin - Clerical
  • Experience:
    Not Specified
  • Date Posted:

Job Description

GENERAL SUMMARY OF DUTIES - Schedules patient testing/procedures/admissions; obtains pre-cert/authorization numbers and enters in the scheduling or registration system; obtains and enters accurate insurance information; answers incoming phone calls.


• Answer telephone in a timely and professional manner
• Schedules all patients for ancillary, surgical, and medical testing/procedures/admissions through the Meditech scheduling module
• Select accurate insurance carrier plans and informs the patient or physician office staff of any carrier that is out of network or of any carrier that may result in a decrease on benefits
• Inform the physician office staff or patient of any testing requirements according to the instructions and queries in the scheduling module
• Ensure that any edits performed in the scheduling module are also duplicated in the admissions module
• Maintain knowledge of the scheduling reports for the next day to ensure department readiness in the event of any unscheduled Meditech down-time
• Work closely with the physician office staff to ensure that pre-cert/authorization numbers are entered in the scheduling or registration system
• Select the correct patient medical record number consistently
• Maintain open communication with the registration staff regarding those unscheduled patients presenting for services to ensure appropriate testing is performed and times are available
• Utilize appropriate method/tool to communicate with Patient Access and other facility departments as necessary
• Edit medical accounts to a PRE status per facility or SSC standards and guidelines
• Receive, maintain, and index physician orders per facility and SSC standards and guidelines
• Attends in-service presentations, and completes mandatory education week
• Practice and adhere to the “Code of Conduct” philosophy and “Mission and Value Statement”
• Other duties as assigned

Job Requirements

• Communication - communicates clearly and concisely, verbally and in writing
• Customer orientation - establishes and maintains long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations

• Interpersonal skills - able to work effectively with other employees, patients and external parties
• PC skills - demonstrates proficiency in PC applications as required
• Policies & Procedures - demonstrates knowledge and understanding of organizational policies, procedures and systems
• Basic skills - able to perform basic mathematical calculations, balance and reconcile figures, punctuate properly, spell correctly and transcribe accurately


• High school diploma or GED required
• Prior scheduling experience preferred