Scheduler HOU in Houston, TX at Parallon

Date Posted: 7/22/2018

Job Snapshot

Job Description

POSITION IS PRN; MUST HAVE FLEXIBLE AVAILBILITY; NO SET HOURS OR SCHEDULE
 
GENERAL SUMMARY OF DUTIES - Schedules patient testing/procedures/admissions; obtains pre-cert/authorization numbers and enters in the scheduling or registration system; obtains and enters accurate insurance information; answers incoming phone calls.

 

SUPERVISOR – Scheduling Manager

 

SUPERVISES - N/A

 

DUTIES INCLUDE BUT ARE NOT LIMITED TO:


•         Answer telephone in a timely and professional manner


•         Schedules all patients for ancillary, surgical, and medical testing/procedures/admissions through the Meditech scheduling module


•         Select accurate insurance carrier plans and informs the patient or physician office staff of any carrier that is out of network or of any carrier that may result in a decrease on benefits


•         Inform the physician office staff or patient of any testing requirements according to the instructions and queries in the scheduling module


•         Ensure that any edits performed in the scheduling module are also duplicated in the admissions module


•         Maintain knowledge of the scheduling reports for the next day to ensure department readiness in the event of any unscheduled Meditech down-time


•         Work closely with the physician office staff to ensure that pre-cert/authorization numbers are entered in the scheduling or registration system


•         Receive incoming pre-cert mail and ensure that pre-cert/authorization numbers are entered in the scheduling or registration system


•         Select the correct patient medical record number consistently


•         Maintain open communication with the registration staff regarding those unscheduled patients presenting for services to ensure appropriate testing is performed and times are available


•         Edit via the scheduling module those departmental calendar changes to ensure that patients are not scheduled when personnel is not available


•         Acknowledge, file, and send MOX messages via Meditech


•         Edit medical accounts to a PRE status


•         Enter outpatient procedures in the Order Entry System


•         Pull reservations off printers, keeping clinical reservations filed according to policy.  Return surgical reservations to each appropriate scheduler.


•         Work clinical accounts at least 2 days in advance in order for admitting personnel to use reservations for calling patients and checking patient and insurance information


•         Attends in-service presentations, and completes mandatory education week, including but not limited to, infection control, patient safety, quality improvements, MSDS and OSHA standards.


•         Demonstrates knowledge of occurrence reporting system and utilizes system to report potential patient safety issues.


•         Practice and adhere to the “Code of Conduct” philosophy and “Mission and Value Statement”


•         Other duties as assigned

 


 

Job Requirements



EDUCATION


•       High school diploma or GED required


 



EXPERIENCE


•       Prior scheduling experience required


•       Extensive experience with medical terminology required


•       Radiology Tech, CAN, and/or medical coding experience preferred



CERTIFICATIONS (not mandatory but preferred)



•       LPN