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Registrar in Pearland at Parallon

Date Posted: 6/6/2019

Job Snapshot

  • Employee Type:
    Per Diem
  • Location:
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

GENERAL SUMMARY OF DUTIES - Responsible for timely and accurate patient registration.  Interviews patients for all pertinent account information and verifies insurance coverage.
SUPERVISOR - Patient Access Manager (or Supervisor)
•         Interview patients at workstation or at bedside to obtain all necessary account information.  Bed-side registration performed utilizing carts/computers on wheels
•         Ensure charts are completed and accurate
•         Verify all insurance and obtain pre-certification/authorization
•         Calculate and collect patient liable amounts
•         Ensure that all necessary signatures are obtained for treatments
•         Answer any questions and explains policies clearly
•         Process patient charts according to paperwork flow needs and established productivity standards
•         Welcome patient and family members in a professional manner.  Contact the nursing staff for emergency medical needs and answer patient and visitor questions
•         Interview incoming patients, his/her relatives, or other responsible individuals to obtain identifying and biographical information with insurance and financial information
•         Assign I-plans accurately and research Patient Visit History to comply with the Medicare 72 hour rule
•         Search MPI completely and assign the correct medical code number.  Notify Medical Records for any duplicate unit numbers
•         Verify insurance benefits and determines pre-certification status.  If pre-certification is needed, call the insurance precert department and initiate review or verify authorization number provided by scheduling staff.  Enter all information and authorization numbers into the registration system.
•         Secure all signatures necessary for treatments, release of medical information, assignment of insurance benefits, and payment of services from legally responsible parties.  Obtain copies of necessary identification and insurance cards.
•         Explain policies regarding services, charges, insurance billing, and payment of account.  Request full or partial payment for services rendered according to collection policies.  Issue a Business Office letter to all patients according to policy
•         Obtain proper authorization for treatment and approval codes from the insurance carrier for patients presenting for treatment insured by an MCO.  Collect co-pays, deposits, and deductibles and documents collection status in the system and chart.  Issue waivers for signatures when appropriate.
•         Inform former patients or their representatives of delinquent accounts and attempt to obtain payment.  Refer delinquent accounts to the Manager/Supervisor for further action
•         Receive and receipt payments from patient for services rendered.  Prepare daily deposits and maintains the integrity of the cash drawer
•         Produce paperwork on each patient for distribution to appropriate departments.  Align pertinent documents for establishing the patient’s medical record and financial file
•         Register and admit all patients after the other registration departments are closed.  Route admission documents and forms to appropriate departments
•         Price, key, and detail patient charges.  Burst charts for distribution to physician’s billing service, medical records, ancillary departments, and the business office.  Check for double charges on all accounts
•         Work with physician offices and ancillary departments, providing information when necessary or forwarding relevant documents
•         Document complaints received from patients, the medical staff, and ancillary departments on an incident report form and refer to coordinator for follow-up action
•         Acknowledge, file, and send MOX messages via Meditech
•         Check for physician orders and attaches them to the patient medical records to ensure that patients are receiving appropriate tests
•         Escort patient to his/her destination or refers patient to an available escort
•         Activate all pre-registered patients that have reported for services
•         Abstract patient charts once discharged for the ER and retrieves a patient Medical Record once they present to ER for treatment
•         Attends in-service presentations, and completes mandatory education week, including but not limited to, infection control, patient safety, quality improvements, MSDS and OSHA standards
•         Demonstrates knowledge of occurrence reporting system and utilizes system to report potential patient safety issues
•         Practice and adhere to the “Code of Conduct” philosophy and “Mission and Value Statement”
•         Other duties as assigned

Job Requirements


•   At least one year of registration experience preferred


•    Communication - communicates clearly and concisely, verbally and in writing
•    Customer orientation - establishes and maintains long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations
•    Interpersonal skills - able to work effectively with other employees, patients and external parties
•    PC skills - demonstrates proficiency in PC applications as required
•    Policies & Procedures - demonstrates knowledge and understanding of organizational policies, procedures and systems
•    Basic skills - able to perform basic mathematical calculations, balance and reconcile figures, punctuate properly, spell correctly and transcribe accurately