Registrar - Summit in Nashville, TN at Parallon

Date Posted: 9/5/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Nashville, TN
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    9/5/2018

Job Description


Parallon’s Patient Access Registrar teams are a committed, caring group of colleagues who have a passion to create positive patient experiences.
 
If you have patient access registrar experience or have experience in hospitality, retail or other customer service industries, this could be your next opportunity! 
 
We’re seeking a self-motivated individual to work as a Full Time Registrar at Summit Medical CenterPaid training is provided.

As a Registrar you will be responsible for (but not limited to):
  • Customer orientation and interpersonal skills.   Welcome our patients and family members in a professional manner and answer patient and visitor questions.  Contact the nursing staff for emergency medical needs.
  • Communicate.   Interview incoming patients, his/her relatives, or other responsible individuals to obtain identifying and biographical information with insurance and financial information. Answer any questions and explains policies clearly.
  • Promote a positive patient experience by following required policies and procedures.  Ensure that all necessary signatures are obtained for treatments.  Verify all insurance and obtain precertification/authorization. Calculate and collect patient liable amounts.  Process patient charts according to paperwork flow needs and established productivity standards



Job Requirements

KNOWLEDGE, SKILLS & ABILITIES
Communication - communicates clearly and concisely, verbally and in writing. This includes utilizing proper punctuation, correct spelling and the ability to transcribe accurately.
Customer orientation - establishes and maintains long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations
Interpersonal skills - able to work effectively with other employees, patients and external parties
PC skills - demonstrates proficiency in Microsoft Office applications and others as required
Policies & Procedures - demonstrates knowledge and understanding of organizational policies, procedures and systems
Basic skills - demonstrates ability to organize, perform and track multiple tasks accurately in short timeframes, have ability to work quickly and accurately in a fast-paced environment while managing multiple demands, ability to work both independently and collaboratively as a team player, adaptability, analytical and problem solving ability and attention to detail and able to perform basic mathematical calculations, balance and reconcile figures, punctuate properly, spell correctly and transcribe accurately.
 
EDUCATION
High school diploma or GED required.
 
EXPERIENCE
One year of related experience required.