Registrar at Eastside PRN in Snellville, GA at Parallon

Date Posted: 8/9/2018

Job Snapshot

Job Description

Job Summary – The Registrar is responsible for timely and accurate patient registration. Interviews patients for all pertinent account information and verifies insurance coverage.

Supervisor – Patient Access Manager/Supervisor

Supervises – not applicable

Duties (included but not limited to):

• Interview patients at workstation or at bedside to obtain all necessary account information. Bed-side registration performed utilizing carts/computers on wheels

• Follow AIDET guidelines in all interactions with the patient

• Provide exemplary Customer Service

• Ensure charts are completed and accurate

• Verify all insurance and obtain pre-certification/authorization

• Calculate and collect patient liability amounts

• Ensure that all necessary signatures are obtained for treatments

• Answers any questions and explains policies clearly

• Process patient charts according to paperwork flow needs and established productivity standards

• Welcome patient and family members in a professional manner. Contact the nursing staff for emergency medical needs and answer patient and visitor questions

• Interview incoming patients, his/her relatives, or other responsible individuals to obtain identifying and demographical information with insurance and financial information

• Assign Insurance Plans (IPlans) accurately

• Search MPI completely and assign the correct medical record number. Notify HIM for any duplicate unit numbers

• Verify insurance benefits and determines pre-certification/authorization status via on-line or other resources. If pre-certification/authorization/notification of admission is required and has not been obtained, initiate via Passport, on-line or phone call. - Enter all information and authorization/referral numbers into the registration system.

• Secure all signatures necessary for treatments, release of medical information, assignment of insurance benefits, and payment of services from legally responsible parties. Obtain copies of necessary identification and insurance cards.

• Understand/explain policies regarding services, pricing, insurance billing, and payment of account. Request full or partial payment for services rendered according to collection policies.

• Follows all guidelines set forth in the Cash Handling policy. Produce paperwork on each patient for distribution to appropriate departments.

• Cross-trained to register patients in any registration area


• Work with physician offices and ancillary departments, providing information when necessary or forwarding relevant documents

• Scan appropriate order in Front Office Scanning.

• Escort patient to his/her destination or refers patient to an available transporter

• Activate all pre-registered patients that have reported for service

• Meets/exceeds performance expectations and completes work within the required timeframe.

• Practice and adhere to the "Code of Conduct" philosophy and "Mission and Value Statement"

• Other duties as assigned


High school diploma or GED required.


One year of related experience required.