Pharmacy Clinical/Operations Specialist in Atlantis, FL at Parallon

Date Posted: 5/13/2018

Job Snapshot

Job Description

The Pharmacy Clinical/Operations Specialist is responsible for participating and leading pharmacy clinical or operational programs. This includes monitoring patient medication regimens and providing appropriate interventions. The Clinical Specialist shall also assist in mentoring pharmacy staff and students and assist in the evaluation and implementation of clinical/operational programs.

Duties (included but not limited to):

  • Interpret orders and transcribes or verifies them accurately and efficiently into the pharmacy computer system.
  • Accurately compound and dispense pharmaceuticals.
  • Complies with facility policy and procedures and regulatory requirements.
  • Monitor drug therapy regimens for contraindications, drug-drug interactions, drug-food interactions, allergies and appropriateness of drug and dose.
  • Provide clinical consultation and clarification to practitioners. Suggests appropriate, cost-effective therapeutic alternatives to medical staff as needed.
  • Sustain the hospital formulary, minimizing nonformulary procurements, utilizing therapeutic interchanges and promotes rational drug therapy selection.
  • Attend and actively participate in daily multidisciplinary and bedside rounds.
  • Complete drug utilization reviews to promote rational drug therapy and implement improvements identified.
  • Provide accurate and timely medication information to healthcare staff and patients.
  • Lead and develop pharmacy clinical services such as drug consults, nutrition support, pharmacokinetics, anticoagulant monitoring, pain management, IV to PO, renal dosing and other programs as defined by Pharmacy Leadership. Develop, manage and mentor antimicrobial management program (AMP).
  • Document all clinical activities and interventions accurately and completely. Responsible for mentoring and education as well as ongoing analysis of interventions to insure accurate and appropriate documentation and provide summary reports.
  • Support and participate in the goals of the organization’s quality improvement, risk management and patient safety program to include but not limited to National Patient Safety Goals, Core Measures and HCAHPS medication related initiatives.
  • Participate in the design, collection, and reporting of adverse drug reactions, drug utilization reviews, medication errors and pharmacy quality initiatives.
  • Lead the training and mentorship of pharmacists, pharmacy students, residents, technicians, nurses and physicians. Develop and document staff competency on an ongoing basis and develops improvement plans when deficiencies in competencies are identified
  • Lead in preceptorship of pharmacy students and/or residents.
  • Maintain professional competency sufficient to meet current and future needs of the facility.
  • Provide and demonstrate expertise in a specialized area of pharmacy practice (operational and/or clinical).
  • Provide basic technical support for automated dispensing machines and other pharmacy computer systems.
  • Effectively supervise pharmacy operation activities and provides support to the whole pharmacy team.
  • Compliant with facility pharmacy schedule to work physically at patient care areas to interact with medical staff, nurses and other members of the healthcare team.
  • Effectively and proactively intervene in conflicts between pharmacy and medical staff regarding drug therapy issue resolutions.
  • Train and participate with Disaster Team drills and real-event response as assigned.
  • Train and participate with Code Teams as assigned. Obtain and maintain BLS-ACLS or PALS current certification as appropriate.
  • Maintain appropriate controlled substance records. Work with the Pharmacy Director and appropriate manager to identify and develop processes to meet or exceed all controlled substance diversion prevention and monitoring standards. Participate in controlled substance reviews and audits.
  • Comply with all regulatory standards. Work with the Pharmacy Director to identify and develop processes to meet or exceed all regulatory standards. Participate in quality and regulatory reviews and audits.
  • Prioritize work and lead others to comply with facility medication turn-around time policy and procedure. Identify areas for improved efficiency. Assist in implementation of process changes.
  • Supervise and assist pharmacy technicians and other support staff effectively.
  • Participate in establishing pharmacy goals and objectives and assists in the implementation.
  • Participate with various nursing and medical staff committees as necessary.
  • Assist with staff performance evaluations.
  • Act as manager in charge as assigned.
  • Provide review and guidance on physician order sets and other evidenced based medication use guidelines.
  • Assist with the preparation of the pharmacy newsletter and/or other forms of written and electronic communication.
  • Perform drug class reviews and drug monographs.
  • Participate in all aspects of the drug formulary management process.
  • Assist with the development, implementation, and monitoring of pharmacy operations initiatives (operational/clinical).
  • Participate in the development and review of pharmacy policies and procedures.
  • Assist in the design and update of pharmacy computer system programs relating to pharmacy, nursing and physician programs.
  • Assist in the maintenance of pharmacy dictionaries including adding new drugs to the drug dictionary and Gold Standard formulary Charge Master maintenance.
  • Perform other duties as assigned.
  • Practice and adhere to the “Code of Conduct” philosophy and “Mission and Value Statement”. 

Job Requirements

Knowledge, Skills & Abilities

  • Organization – proactively prioritizes needs and effectively manages resources
  • Communication – communicates clearly and concisely
  • Judgment – Makes decisions based upon job knowledge and experience. Considers all impacted areas in decision process. Seeks advice where applicable. Judgment sensible and reliable.
  • Customer Orientation – establishes and maintains long-term customer relationships, building trust and respect by consistently meeting or exceeding expectations.
  • Interpersonal Skills – able to work effectively with other employees, patients and external parties
  • PC Skills – demonstrates proficiency in Microsoft Office, Meditech, and purchasing vendor applications and others as required
  • Policies and Procedures – articulates knowledge and understanding of organizational policies, procedures and systems.
  • Basic Skills – able to perform mathematical calculations, balance and reconcile figures, punctuate properly, spell correctly and transcribe accurately.

  • B.S. or PharmD from an ACPE-accredited School of Pharmacy, a Doctor of Pharmacy from an ACPE-accredited college of pharmacy is preferred

At least one of the following:

  • Minimum of 1 year experience as Advanced Clinical Pharmacist or at least 5 years of general hospital pharmacy experience required; preferably within area of focus.
  • Completion of hospital PGY2/ pharmacy general practice residency or fellowship.
  • Specialty BCPS certification.
  • Other certification (e.g. FCCP, FASHP).


  • Active pharmacist license in good standing with the appropriate State Board of Pharmacy
  • ACLS certification may be required for critical care/ED specialists

PHYSICAL DEMANDS/WORKING CONDITIONS – Requires prolonged sitting, some bending, stooping and stretching. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment. Requires normal range of hearing and eyesight to record, prepare and communicate appropriate reports. Requires lifting papers or boxes up to 50 pounds occasionally. May be exposed to toxic/caustic/chemicals/detergents. Work is an office or pharmacy environment. Work may be stressful at times. Contact may involve dealing with angry or upset people. Staff must remain flexible and available to provide staffing assistance for any/all disaster or emergency situations.

OSHA CATEGORY – The normal work routine involves no exposure to blood, body fluids, or tissues (although situations can be imagined or hypothesized under which anyone, anywhere, might encounter potential exposure to body fluids). Persons who perform these duties are not called upon as part of their employment to perform or assist in emergency care or first aid, or to be potentially exposed in some other way.