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Payor Meeting Coordinator Remote in Irving at Parallon

Date Posted: 5/9/2019

Job Snapshot

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Job Description

Do you have an analytical as well as investigative mindset? Do you want to pair that with your knowledge of the healthcare field? Parallon is seeking candidates for a Payor Meeting Coordinator.
Parallon's Mission: 
We serve and enable those who care for and improve human life in their communities. 
Parallon, a division of HCA, is an industry-leading provider of patient financial and revenue cycle services to acute care providers across the United States. We are dedicated to our values and passionate about finding future leaders for our fast-growing divisions in the Dallas/Fort Worth area.  Although we are the largest healthcare provider in the world and experts and leaders in revenue cycle services, we maintain a people-first culture and sense of community. 
As a Payor Meeting Coordinator you are responsible for organizing the consolidation, preparation and tracking of payor meeting agendas in partnership with Revenue Cycle Leaders and subject matter experts (SMEs). A successful candidate will ensure Parallon Revenue Cycle topics are well understood, documented and supporting information to help highlight the issue(s) are well prepared. They will ensure that the information is provided to the payor in advance of the meetings to allow a productive discussion. The meeting coordinator will document the discussion and agreements made, timely distribute meeting minutes and track that commitments are followed through escalating as necessary. The Coordinator will also work well with HCA/Parallon support units to include PCA, Case Management, Division, etc. as necessary.
Duties include, but are not limited to:
  • Gather and prepare payor meeting agenda topics with feedback Revenue Cycle Leaders including Patient Access, PDU, Collections, Billing, RI and Payment Compliance as necessary.
  • Ensure a thorough understanding of the Revenue Cycle in order to allow operational issues to be captured accurately
  • Ensure agendas and associated support are sent to payors with adequate advance notice to allow productive discussion in meetings
  • Develop strong payer relationships and nurture the spirit of accountability within Parallon and with the payors
  • Ensure commitments agreed to between Parallon and payor are followed through timely
  • Work productively with supporting teams, PCA, Contract Modeling, Coding, etc. as necessary
  • Track progress of payor packages and claim escalations sent to payor
  • Create reporting mechanisms to track progress and ensure results are always transparent and actionable
  • Escalate lack of cooperation or response as necessary to minimize surprises
  • Identifies and communicates contract interpretation issues and language discrepancies to leadership as appropriate.

Job Requirements

Knowledge, Skills & Abilities
  • Organization - proactively prioritizes needs and effectively manages resources
  • Communication - communicates clearly and concisely, verbally and in writing.  This includes utilizing proper punctuation, correct spelling and the ability to transcribe accurately.
  • Customer orientation - establishes and maintains long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations
  • Interpersonal skills - able to work effectively with other employees, patients and external parties
  • Leadership - guides individuals and groups toward desired outcomes, setting high performance standards and delivering leading quality services
  • Persistence – comfortable pursuing, rebutting and escalating issues as appropriate.
  • Goal-oriented – holds him/herself accountable to achieving shared and personal goals.
  • Mathematical skills - able to perform advanced mathematical calculations and balance and reconcile figures
  • Writing skills –advanced writing skills with ability to present a compelling argument, punctuate properly, spell correctly and transcribe accurately.
  • Tactical execution - oversees the development, deployment and direction of complex programs and processes
  • PC skills - demonstrates proficiency in Microsoft Office applications and others as required
  • Policies & Procedures - demonstrates knowledge and understanding of organizational policies, procedures and systems
  • Basic skills - demonstrates ability to organize, perform and track multiple tasks accurately in short timeframes, have ability to work quickly and accurately in a fast-paced environment while managing multiple demands, and able to perform basic mathematical calculations, balance and reconcile figures, punctuate properly, spell correctly and transcribe accurately.

  • Bachelor’s Degree Required
  • Master’s Degree Preferred

  • 2 years related experience required

Certificates/License – N/A

At Parallon, every employee is a valued member of our organization. You can expect to receive competitive salary, ongoing professional development, comprehensive benefits package, performance bonuses and more!
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