Patient Access Manager in Plano, TX at Parallon

Date Posted: 7/30/2018

Job Snapshot

  • Employee Type:
  • Location:
    Plano, TX
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

Have an impact on patient experience and employee satisfaction as well as the success of the hospital and Shared Services Center! Come to work for Parallon, an organization of prominence and sterling reputation which can position the best and brightest for continued development and promotion!


Parallon's Mission: 
We serve and enable those who care for and improve human life in their communities. 


Parallon is a division of HCA, the largest healthcare organization in the world. We are dedicated to our values and passionate about finding servant leaders for our fast-growing organization. Despite our size and breadth, we maintain the people-first culture that was Dr. Thomas Frist’s original vision for the company 50 years ago!


This Manager of Patient Access is responsible for the daily operations of the Level I Trauma, Emergency Department at Medical City Plano and the free-standing ED, Medical City ER Plano. As the Manager of Patient Access, you will be responsible for integrating the department's services with the hospital's primary functions and developing/implementing policies and procedures that guide and support services in the patient registration department and related functions. You will also serve as liaison between our Shared Services Center and the hospital Administration. This role includes assessing and improving department performance and ensuring orientation and continuing education of departmental staff. Patient satisfaction and safety is key to the success of this role. 


Medical City Plano is a 427 bed hospital that registers approximately 138,000 patients annually.

Job Requirements

Knowledge, Skills & Abilities

  • Communication - communicates clearly and concisely
  • Leadership - guides individuals and groups toward desired outcomes, setting high performance standards and delivering leading quality services
  • Customer Orientation
  • Tactical Execution - oversees the development, deployment and direction of complex programs and processes
  • Policies & Procedures - articulates knowledge and understanding of organizational policies, procedures and systems
  • PC Skills - demonstrates proficiency in Microsoft Office applications and others as required
  • Financial Management - applies tools and processes to successfully manage to budget


  • Bachelor’s Degree in Business or related field required.
  • Equivalent work experience may substitute degree requirement.


  • Patient Access experience
  • Minimum 3 years management experience

At Parallon, every employee is a valued member of our organization. You can expect to receive competitive salary, ongoing professional development, comprehensive benefits package, performance bonuses and more!


Check us out or follow us on LinkedIn at