Outpatient Scheduling Coordinator in Richmond, VA at Parallon

Date Posted: 3/27/2018

Job Snapshot

Job Description

Outpatient Services Scheduler – Work from Home – Richmond Shared Service Center
Parallon is an affiliate of Hospital Corporation of America (HCA Holdings, Inc.) and is a leading provider of healthcare business and operational services.  Parallon supports healthcare providers in the areas of revenue cycle (billing, collections, and denial management), technology, patient registration, insurance verification, and health information management.
  • ON-SITE Training REQUIRED in Richmond, VA (approximately 120 days or more)
  • Internet Connectivity requirements - At a minimum
  • Cable or DSL(Digital Subscriber Line)
  • Minimum Download Speed1 MB/S
  • Minimum Upload Speed512 KB/S
  • Minimum Latencyunder 90ms 
  • Please contact your internet service provider for verification of the specifications listed above. 

Parallon Business Solutions Richmond Shared Service Center located at The Boulders VIII is seeking a full time Scheduler, Monday – Friday from 8:30am – 5pm.
As an Outpatient Service Coordinator you will contact patients who have been referred and schedules the diagnostic testing ordered at the facility / imaging center of their choice and completes the pre-registration process. 
  • Collects the necessary clinical data to obtain precert/authorization from the patient’s insurance company. 
  • Communicates patient appointment and authorization information back to the Physician office.
  • Contacts patients via telephone in a timely and professional manner based on referrals received from Physician office(s)
  • Schedules patients for the services ordered through the Meditech scheduling module
  • Inform the physician office staff or patient of any testing requirements according to the instructions and queries in the scheduling module
  • Select the correct patient medical record number consistently
  • High school diploma or GED required
  • Prior medical scheduling experience is highly preferred

We offer a convenient location, free parking, training support, competitive compensation, and excellent benefits that include several insurance packages to choose from, paid time off for vacation, sick leave and holidays, company matching 401K.
Parallon is an Equal Opportunity Employer (EOE), minority/Female/Veteran/Disabled, offering a great work environment, challenging career opportunities, and competitive compensation.