Operations Manager in Charlotte at Parallon

Date Posted: 10/19/2018

Job Snapshot

  • Employee Type:
  • Location:
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  • Experience:
    At least 3 year(s)
  • Date Posted:

Job Description

Do you have exceptional managerial skills? Are you interested in working on the business side of healthcare? 

Parallon is now seeking an Insurance Operations Manager.  Now is the time for you to join a team of motivated individuals working to resolve patient accounts on behalf of our hospitals.  Ideal candidates will have a steady work history, a background in healthcare insurance claims and manager experience.  You should also share a passion for our purpose: "To serve and enable those who care for and improve human life in their community."  Sound like you?  Apply today.  Need more reasons to apply? See what makes us exceptional place to work!
Or find us on Facebook - https://www.facebook.com/ParallonRCSJobs.
  • Opportunity to learn and grow, in an inclusive environment, where you will feel like family.
  • Competitive salary with amazing bonus potential!  
  • Fantastic health benefits that include medical plans that will exceed your family’s needs. 
  • Looking to further your education?  Let us help you with that – tuition assistance is available for full and part time employees after 90 days, up to $5250 per year. 
  • Plus we can offer you a whole suite of consumer discounts on items from cell phone plans to travel and more.

  • Maintain an adequately trained medical claims processing staff to handle current production goals within department(s). 
  • Monitor and ensure that the daily production goals and quality of work are being achieved by the staff. 
  • Track production on proper forms and documentation.
  • Maintain and monitor weekly/monthly payroll and scheduling for all staff which includes time off & OT issues. 
  • Manage time off requests to ensure no department impact on production goals.
  • Perform weekly QA audits.
  • Achieve and maintain acceptable scores and functions as outlined in the QA program.
  • Provide coaching and development daily through informal observation and formal monitoring. This includes auditing account work, determining training needs, and coaching staff.  
  • Responsible for creating cohesive team environment.

Parallon believes that organizations that continuously learn and improve will thrive. That’s why after more than a decade We remain dedicated to helping hospitals and hospital systems operate knowledgeably, intelligently, effectively and efficiently in the rapidly evolving healthcare marketplace, today and in the future. As one of the healthcare industry’s leading providers of business and operational services, Parallon is uniquely equipped to provide a broad spectrum of customized revenue cycle services.

Job Requirements

  • Bachelor's degree in Business or a related field or a combination of relevant work experience and training including familiarity with Coding, CPT, Medical Terminology and Revenue Cycle of medical claims.
  • At least 3 years experience in hospital or physician insurance follow-up and resolution including 2 years in a supervisory role.
  • Experience with standard office software products a must. 

We are an equal opportunity employer and we value diversity at our company.  We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.



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