Medical Collections Specialist (Work from Home) in Irving, TX at Parallon

Date Posted: 5/14/2018

Job Snapshot

Job Description

**Please read posting carefully for hours, location, requirements and pay before applying**

Parallon Revenue Cycle Point Solutions is NOW HIRING Work from Home Medical Collections Representatives (Position does require onsite training in Irving, TX for up to 5 weeks.) The start date is 6/25/18.

 
Location: 10030 N MacArthur Blvd, Irving, TX 75063

 
Schedule Hours: Monday-Friday 8:00am-5:00pm

Training Hours: Monday-Friday 8:00am-5:00pm

Training will be on site in Irving, TX for 3 weeks and up to an additional 2 weeks on site will be required to be a Work from Home Representative.

 
Compensation:
Salary range of $29,120-$33,280/yr. ($14/hr. to $16/hr.) depending on verifiable call center experience;

 
Responsibilities:
Work from Home Medical Collections Representatives are to perform patient collections in regards to their hospital account(s) in our inbound/outbound call center. These collection representatives are responsible for assisting customers for payment resolution of their outstanding balances on their accounts. The position requires excellent customer service and listening skills.

 
Requirements include:
  • Stable work history
  • Strong ability to meet production goals while simultaneously maintaining quality standards
  • Strong verbal / written communication skills
  • Strong customer service focus
  • Must be accustomed to sitting at a desk for long periods of time
  • High School Diploma or GED completion
  • Remote workers to have a minimum bandwidth and/or workstation physically connected to a Cable/DSL router, and may be required to meet other technology specific requirements
  • Remote workers are responsible for establishing and furnishing approved work home area

Essential Competencies For Success:
  • Strong attendance pattern is expected
  • Ability to work individually in a work from home environment
  • Candidates should have the ability to make decisions by using the infrastructure of defined processes
  • Candidates should be able to retain large amounts of information while having the ability to adapt quickly to changes in processes, goals and / or policies
  • Candidates should be open to continuous feedback aimed at enhancing productivity and quality
  • Candidates must thrive in a highly measured and structured environment with individual goals for supporting overall production

 
Benefits:
Medical, Dental and Vision insurance available after 30 days of employment

401K & Tuition Reimbursement
Flexible Spending Account
Opportunity for monthly bonuses based upon individual performance

Increases based on individual performance

 
Parallon is an equal opportunity employer