Medicaid Eligibility Advocate in Santa Ana, CA at Parallon

Date Posted: 2/25/2018

Job Snapshot

  • Employee Type:
  • Location:
    1508 Brookhollow Drive
    Santa Ana, CA
  • Job Type:
    Health Care
  • Experience:
    Not Specified
  • Date Posted:

Job Description


The Patient Support Representative screens and interviews patients, family members and/or friends to determine the patient’s linkage to the appropriate program(s).  

Facilitates accurate completion of needed program applications, obtaining all necessary information/documents to enable an accurate determination of eligibility.  

Files applications timely with the designated program state/county office in accordance with applicable regulations. Maintains a caseload of assigned accounts until case is resolved per established guidelines.  

Responsible for monitoring assigned caseload ensuring accounts are worked timely and filing deadlines are met.  Maintains Daily To-Do list in a current status.  Communicates account status to hospital staff as necessary.  Performs other duties as assigned.

Starting Salary is between $17 - $19 p/h DOE

Job Requirements

Education, Training, Experience Required:


•        Associates degree or Bachelor’s degree from an accredited college preferred. Two years prior experience in health care industry considered.

•        Knowledge of state/county program eligibility regulations including, but not limited to Medi-Cal/ Medicaid, desired. 

•        Understanding of medical terminology and diagnosis codes preferred.  

•        Prior experience in hospital Admitting, Registration or Business Office a plus.