Manager Patient Access Good Samaritan Hospital in San Jose, CA at Parallon

Date Posted: 8/7/2018

Job Snapshot

Job Description

Parallon is in need of an experienced Manager, Patient Access for Good Samaritan Hospital in San Jose, California.


Good Samaritan Hospital is a 474 bed acute care hospital in the heart of Silicon Valley, with two locations, the main campus in San Jose, California and Mission Oaks campus in Los Gatos, California. Good Samaritan is recognized as a leader in neuroscience's, high risk obstetrics, comprehensive cancer services, advanced cardiology and innovative surgery techniques.
You will be responsible for 4 (four) points of registration which includes the ER and a team of approximately 33.  We offer a challenging metrics-driven environment that requires a self-starter who can make key decisions without direction.  We offer an excellent compensation and benefits package, as well as many opportunities for career growth.
You will need the following to be our top candidate:
  • A proven track record of reducing patient wait times, increasing Point of Service (POS) collections, and decreasing unbilled days.
  • A proven track record of successful process improvement in increasing patient satisfaction
  • Successful record of increasing staff productivity and quality, while decreasing patient wait times
  • Must have strong, proven customer service skills and experience
  • Must be Energetic, goal oriented, motivated and ambitious
  • Business acumen and proven ability to lead and work collaboratively within cross-functional teams to achieve operational and financial goals of the organization at large
  • Flexible and able to adapt quickly to new surrounds willing to support a 24/7 work environment
  • Projects a positive and professional impression


Job Requirements

  • Minimum of a Bachelor's Degree Required
  • Minimum 3-5 years management experience in patient access
  • Experience in healthcare provider financial operations or similar service environments
  • Experience in a very busy Emergency Department

Parallon's purpose is simple.  We serve and enable those who care for and improve human life in their communities!


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