Manager of Medicare Billing in Nashville, TN at Parallon

Date Posted: 5/2/2018

Job Snapshot

Job Description

GENERAL SUMMARY OF DUTIES - Directs and coordinates activities of Medicare billing employees engaged in billing accounts of customers by performing the following duties personally or through subordinate supervisors. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.


SUPERVISOR - Billing Director


SUPERVISES - Billing staff



  • Ensures that third party billing is submitted correctly and that appropriate follow-up is performed
  • Assures that denials are corrected and filed
  • Assures compliance with billing policies and procedures
  • Assists the Billing Director in establishing and monitoring productivity standards, quality improvement and direct staff in meeting department goals
  • Assists the Billing Director in preparing timely month-end closing activities
  • Screen, interview, and hire new employees
  • Arrange for the training of new employees
  • Counsel staff with disciplinary and productivity issues
  • Work as a liaison between the Billing services staff and other Patient Account Services staff
  • Resolve issues escalated by patients and/or Billing staff
  • Conduct monthly staff meetings
  • Practice and adhere to the “Code of Conduct” philosophy and “Mission and Value Statement”
  • Other duties as assigned

Job Requirements


  • Organization - proactively prioritizes needs and effectively manages resources
  • Communication - communicates clearly and concisely
  • Leadership - guides individuals and groups toward desired outcomes, setting high performance standards and delivering leading quality services
  • Customer orientation - establishes and maintains long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations
  • Tactical execution - oversees the development, deployment and direction of complex programs and processes
  • Policies & Procedures - articulates knowledge and understanding of organizational policies, procedures and systems
  • PC skills - demonstrates proficiency in Microsoft Office applications and others as required
  • Financial management - applies tools and processes to successfully manage to budget
  • Project Management - assesses work activities and allocates resources appropriately
  • Start-Up Operations - understands complexities and needs to start-up, build and maintain a new business



  • High School Diploma or GED required. Associate’s or Bachelor’s Degree preferred
  • Equivalent work experience may substitute degree requirement