Manager Internal Control Audit in Nashville at Parallon

Date Posted: 10/8/2018

Job Snapshot

Job Description

Internal Control Manager

Parallon believes that organizations that continuously learn and improve will thrive. That’s why after more than a decade Parallon remains dedicated to helping hospitals and hospital systems operate knowledgeably, intelligently, effectively and efficiently in the rapidly evolving healthcare marketplace, today and in the future. As one of the healthcare industry’s leading providers of business and operational services, Parallon is uniquely equipped to provide a broad spectrum of customized revenue cycle services.

Job Summary –
The Internal Control Manager is responsible for assisting the AVP in the daily operations of the ESSC Audit function.   They are also for the education, training, and daily management of the Internal Control Analysts in the execution of their ESSC and RCT Audit responsibilities.   The Internal Control Manager will be the point of escalation for failed audits and will provide QA of the IC Analysts staff.   The Internal Control Manager will draft policy and standard operating procedures for approval by the AVP.  The IC Manager will be responsible for auditing of various reports and systems to ensure results are within accordance to policy and intention.    The Internal Control Manager is responsible for proper escalation of audit exceptions to the AVP & Process Review Team leaders for appropriate action.


  • Ensures that daily audits are performed as required and that Analysts are well instructed in the process and their responsibilities.
  • Ensures audits are in compliance with appropriate policies and procedures
  • Builds relationships with Process Owners and IT partners to ensure timely and complete communication loop for any relevant changes in process.
  •  Provides immediate feedback to AVP and Process owners related to any concerns or obstacles in executing necessary audits.
  • Assists the AVP with developing KPIs and Dashboards relevant to the audit process and executive reporting.
  • Identify and quantify staffing needs and communicate those needs to the AVP
  • Escalates failed audits as needed and appropriate for resolution.
  • Monitors communications and responses to identify trends for process improvements, department education or policy changes.
  • Mentors staff for competency and career development.
  • Manages audits and provides monthly edit statistics
  • Screen, interview, and hire new employees
  • Arrange for the training of new employees
  • Review each staff member’s productivity on a monthly basis and perform annual evaluations
  • Counsel staff with disciplinary and productivity issues
  • Work as a liaison between the audit staff and SSC staff
  • Conduct monthly staff meetings
  • Practice and adhere to the “Code of Conduct” philosophy and “Mission and Value Statement”
  • Performs QA associated with daily audit of systems and reports according to job aides and policies.
  • Completes analysis and reporting of various audit items.
  • Provide excellent Customer Service to internal and external Clients

Job Requirements

Bachelor’s Degree in Business or related field required. Equivalent work experience may substitute education requirements

Minimum three years’ experience in related area with two of these years being healthcare management experience OR completion of the Parallon Manager Trainee Program.