Manager in Training in Largo, FL at Parallon

Date Posted: 5/28/2018

Job Snapshot

Job Description

Job Summary - Participants of the Manager Development program will follow a standard education and mentoring process based on the program they are hired into. The program is designed to provide a big picture understanding of the inner workings of each department in the Shared Service Center (SSC). The knowledge and skills gained during departmental rotations, training, and on the job mentoring will provide participants with the tools needed to effectively manage, direct, and lead operational teams. The program typically lasts twelve months. Participants will complete rotations in all departments within the Revenue Cycle including, but not limited to: Patient Access, Billing, Collections, Payor Analysis & Reimbursement, Insurance Verification, Appeals & Denials, and Customer Service.

Duties (included but not limited to):
•Participants satisfactorily complete field training assignments, specifically designed to perfectmanagement and technical skills within areas listed in the "Job Summary" section above.
Participants satisfactorily complete scheduled classroom training at the Parallon SSC.
•Participants provide a high quality resource of knowledge, skills and work experience during course trainingand fieldwork.
•Maintains professional, ethical and compassionate manner with all individuals and co-workers.
•Determines trends in operation performance and identifies process improvement opportunities including but
but not limited to up-front collections, reduction in insurance denial trends and reduced percentage of error.
•Demonstrates high level of proficiency and knowledge in front and back office functions and responsibilities.
•During the program, participants may serve as interim manager within various departments to further enhance
their management and technical skills.
•Satisfactorily completes special projects as assigned.
•Practice and adhere to the "Code of Conduct" philosophy and "Mission and Value Statement."
•Other duties as assigned.

Job Requirements

Knowledge, Skills, & Abilities
• Organization - proactively prioritizes needs and effectively manages resources.
• Communication - communicates clearly and concisely.
• Leadership - guides individuals and groups toward desired outcomes, setting high performance standards and delivering leading quality services.
• Customer Orientation - establishes and maintains long term customer relationships, building trust and respect by consistently meeting and exceeding expectations.
• Tactical Execution - oversees the development, deployment and direction of complex programs and processes.
• Policies & Procedures - articulates knowledge and understanding of organizational policies, procedures and systems.
• Computer Skills - demonstrates proficiency in MS Office applications and others as required.
• Financial Management - applies tools and processes to successfully manage a budget.
• May require long work hours, shift work and weekend.
• May require occasional travel for training and educational opportunities.

  • BS or BA degree required, accounting a plus
  • MBA or MHA degree preferred
  • Competitive GPA

• Coursework in healthcare, healthcare management, finance, or accounting

PHYSICAL DEMANDS/WORKING CONDITIONS - Requires prolonged sitting, some bending, stooping and stretching. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment. Requires normal range of hearing and eyesight to record, prepare and communicate appropriate reports. Requires lifting papers or boxes up to 25 pounds occasionally. Work is an office environment. Work may be stressful at times. Contact may involve dealing with angry or upset people. Staff must remain flexible and available to provide staffing assistance for any/all disaster or emergency situations.