KNOWLEDGE, SKILLS & ABILITIES • Working knowledge of medical terminology, practices and procedures, as well as laws, regulations, and guidelines.
• An understanding of patient confidentiality to protect the patient and the clinic/corporation.
• Demonstrated communication, problem solving and case management skills and the ability to act/decide accordingly.
• Ability to collect, synthesize and research complex or diverse information.
• Exceptional customer service and the ability to plan organize and exercise sound judgment.
EDUCATION • College degree preferred or high school diploma (equivalent)
EXPERIENCE - A minimum three years of hospital/medical business office experience with insurance procedures and patient interaction.
- Strong familiarity with a variety of the field’s concepts, practices and procedures.