Insurance Verification Team Lead in St Louis at Parallon

Date Posted: 8/12/2019

Job Snapshot

Job Description

Do you have the career opportunities you want in your current role? We have an exciting opportunity for you to join the nation's largest provider of healthcare services as an Insurance Verification Team Lead.
At HCA, you have options. You can choose from a variety of benefits to create a customizable plan. You have the ability to enroll in several medical coverage plans including vision and dental. You can even select additional al la carte benefits to meet all your needs. Enroll in our Employee Stock Purchase Plan (ESPP), 401k, flex spending accounts for medial and childcare needs, and participate in our tuition reimbursement and student loan repayment programs.

You contribute to our success. Every role has an impact on our patients’ lives and you have the opportunity to make a difference. We are looking for a dedicated professional like you to be a part of our team. Join us in our efforts to better our community!

As the Insurance Verification Team Lead, you will be responsible for assisting the Manager by giving staff day-to-day direction in performing daily responsibilities. You will provide first level help to staff by answering questions, reviewing policies or procedures, addressing escalated issues, researching accounts and providing feedback to staff.This position is primarily work from from home and you must reside in the Pensacola, FL area.
  • Perform Insurance Verification activities based on production quotas.  Fully capable of meeting quotas.
  • Work with Manager to ensure the staff is capable of handling current production goals within department(s).
  • Assist in training new staff by demonstrating sound practices, participating in role plays, monitoring new hire calls and providing feedback.  Provide feedback to Supervisor on new hire progress, surfacing issues or other actions that should be taken to improve/maintain success.
  • Participate in weekly monitoring sessions with Manager and staff members as assigned.
  • Perform weekly QA audits in each company. Achieve and maintain acceptable scores and functions as outlined in the QA program.  Maintain prompt and accurate documentation outlining all steps of the QA program that have been taken in individual organized files.  Fill out the proper forms.  Audit the assigned number of accounts per day following a set schedule.  Forms will be completed and turned in within required timelines.
  • Provide feedback to Manager on staff performance.
  • Prepare daily and weekly reports as needed as to the status of the MTD production quotas.

Job Requirements

  • Associate's degree in Business or related field preferred.
  • One year minimum of related experience required.

Parallon is an industry leader in revenue cycle services. We partner with over 650 hospitals and 2,400 physician practices nation-wide. Our parent company, HCA Healthcare has been consistently named a World’s Most Ethical Company by Ethisphere and is ranked in the Fortune 100. We are dedicated to ensuring our patients have the best experience even after they leave our facilities.
Be a part of an organization that invests in you. We are actively reviewing applications. Highly qualified candidates will be promptly contacted by our hiring managers for interviews. Submit your application and help us raise the bar in patient care!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.