Insurance Notification Representative - Work From Home in Richmond, VA at Parallon

Date Posted: 2/26/2018

Job Snapshot

  • Employee Type:
  • Location:
    7300 Beaufont Springs Drive
    Richmond, VA
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

Insurance Notification Representative  - Work From Home - Greater Richmond, VA area – Full-Time


Parallon is an affiliate of Hospital Corporation of America (HCA Holdings, Inc.) and is a leading provider of healthcare business and operational services. Parallon supports healthcare providers in the area of revenue cycle (billing, collections, denial management), technology, patient registration, insurance verification and health information management.


*WORK FROM HOME – Requirements*

  • ON-SITE Training REQUIRED in Richmond, VA
  • Internet Connectivity requirements - At a minimum:
    - Cable or DSL (Digital Subscriber Line)
    - Minimum Download Speed:  1 MB/S
    - Minimum Upload Speed:  512 KB/S
    - Minimum Latency:  under 90ms
  •  Please contact your internet service provider for verification of the specifications listed above.



  • You will be responsible for submitting insurance notification to the insurance companies based on their requirements in a timely and accurate manner.
  • Ensure that eligibility and benefit information is documented for patient accounts.
  • Professional communication with facility case management staff, insurance companies and facility registration personnel.
  • You will accurately interpret managed care contracts and is proficient in the use of the Contrak system. 


  • Communication - communicates clearly and concisely, verbally and in writing.  This includes utilizing proper punctuation, correct spelling and the ability to transcribe accurately.
  • Customer orientation - establishes and maintains long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations
  • Interpersonal skills - able to work effectively with other employees, patients and external parties
  • PC skills - demonstrates proficiency in Microsoft Office applications and others as required including: Outlook, Excel and internet navigation.
  • Policies & Procedures - demonstrates knowledge and understanding of organizational policies, procedures and systems
  • Basic skills - demonstrates ability to organize, perform and track multiple tasks accurately in short timeframes, have ability to work quickly and accurately in a fast-paced environment while managing multiple demands, ability to work both independently and collaboratively as a team player,  adaptability, analytical and problem solving ability and attention to detail and able to perform basic mathematical calculations, balance and reconcile figures, punctuate properly, spell correctly and transcribe accurately.




  • Three (3) years of insurance notification/verification experience is preferred.
  • Knowledge of medical terminology and ICD-10 codes and medical insurance is preferred.
  • You will need to pass a typing test with scores of at least 30wpm and 3 or fewer errors prior to interviewing.
  • High School Diploma or GED required 


We offer free parking, training support, competitive salary and excellent benefits to include several insurance package options for Medical, Dental and Vision; Paid Time Off for vacation, sick leave and holidays, Employer-paid Short Term Disability, Company matching 401K and more!

Parallon is an Equal Opportunity Employer (EOE), minority/ female/ veteran/ disabled, offering a great work environment, challenging career opportunities, and competitive compensation.




Job Requirements