Insurance Follow Up Team Lead in St Louis at Parallon

Date Posted: 7/17/2019

Job Snapshot

Job Description

Do you have a background in medical insurance and have exceptional leadership skills?  Are you interested in working on the business side of healthcare, following up on insurance receivables? 
 
Parallon is now seeking an Insurance Follow Up Team Lead. Now is the time for you to join a team of motivated individuals working to resolve patient accounts on behalf of our hospitals.  Ideal candidates will have strong problem solving, coaching, development skills, and a background in healthcare insurance claims.  You should also share a passion for our purpose: "To serve and enable those who care for and improve human life in their community."  
 
Sound like you?  Apply today.  Need more reasons to apply? See what makes us exceptional place to work! 



     
Or find us on Facebook - https://www.facebook.com/ParallonRCSJobs.
 

WHAT CAN WE OFFER YOU? 

  • Opportunity to learn and grow, in an inclusive environment, where you will feel like family.
  • Competitive salary 
  • Fantastic health benefits that include medical plans that will exceed your family’s needs. 
  • Looking to further your education?  Let us help you with that – tuition assistance is available for full and part time employees after 90 days, up to $5250 per year. 
  • Plus we can offer you a whole suite of consumer discounts on items from cell phone plans to travel and more.



WHAT YOU WILL DO: 
  • Maintain a working inventory of accounts equal to 75% of the volume a normal reps inventory would carry. Also manage a queue of problem accounts and make follow-up calls or provide other supervisory resolution action as needed. 
  • Assist in training new staff by demonstrating sound claims processing and collections practices, participating in role plays, monitoring new hire calls and providing feedback. Provide feedback to Supervisor on new hire progress, surfacing issues or other actions that should be taken to improve/maintain success.
  • Provide first level help to staff by answering questions, reviewing policies or procedures, participating in client calls, addressing escalated issues, researching customer accounts or providing feedback to staff.

Job Requirements


  • High School Diploma or GED required
  • Minimum three years’ experience in insurance billing and/or specialized healthcare account resolution and service lines.


ABOUT US

Parallon believes that organizations that continuously learn and improve will thrive. That’s why after more than a decade We remain dedicated to helping hospitals and hospital systems operate knowledgeably, intelligently, effectively and efficiently in the rapidly evolving healthcare marketplace, today and in the future. As one of the healthcare industry’s leading providers of business and operational services, Parallon is uniquely equipped to provide a broad spectrum of customized revenue cycle services.

We are an equal opportunity employer and we value diversity at our company.  We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

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