Insurance Follow-Up Non-Restricted Small Balance (Work from Home) in Irving, TX at Parallon

Date Posted: 4/23/2018

Job Snapshot

  • Employee Type:
  • Location:
    Irving, TX
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

Please read posting carefully for hours, location, requirements and pay before applying.

Parallon Revenue Cycle Point Solutions is NOW HIRING Work from Home Insurance Follow-Up Representatives (Position does require onsite training in Irving, TX for up to 5 weeks.) Start date is 6/25/18 at our Irving facility.

Location: 10030 N MacArthur Blvd, Irving, TX 75063

Schedule/Training Hours: Monday-Friday 8:00am-5:00pm; NO WEEKENDS!
Training will be on site in Irving, TX for 3 weeks and possibly 2 additional weeks on site will be required to be a Work from Home Representative.

Salary range of $31,200-$35,360/yr. ($15.00/hr. to $17.00/hr.) depending on healthcare insurance experience; You DO NOT have to have healthcare insurance experience to apply; $70 a month Internet stipend included once you are work from home. All necessary equipment to Work from Home will be provided to each employee.

Revenue Cycle Insurance Follow-Up Representatives will follow-up with insurance companies for claim resolution on high balance patient accounts.This includes: collections from insurance companies, verification of benefits, payment information on claim status and follow-up with patients when additional information is required. This is a full time work from home position.

Requirements include:

  • Previous work from home experience in a telephone environment preferred, but not required
  • Experience in collecting from medical insurance companies/payers preferred
  • Stable work history
  • Strong ability to meet production goals while simultaneously maintaining quality standards
  • Strong verbal / written communication skills
  • Strong customer service focus
  • Must be accustomed to sitting at a desk for long periods of time
  • High School Diploma or GED completion
  • Remote workers to have a minimum bandwidth and/or workstation physically connected to a Cable/DSL router, or may be required to meet other technology specific requirements
  • Remote workers are responsible for establishing and furnishing approved work home area

Essential Competencies For Success:

  • Ability to communicate effectively with Insurance payers
  • Strong attendance pattern is expected
  • Ability to be on the phones in a work from home environment
  • Candidates should have the ability to make decisions by using the infrastructure of defined processes
  • Candidates should be able to retain large amounts of information while having the ability to adapt quickly to changes in processes, goals and / or policies
  • Candidates should be open to continuous feedback aimed at enhancing productivity and quality
  • Candidates must thrive in a highly measured and structured environment with individual goals for supporting overall production


  • Medical, Dental and Vision insurance available after 30 days of employment
  • 401K & Tuition Reimbursement
  • Flexible Spending Account
  • Opportunity for monthly bonuses based upon individual performance
  • Bi-yearly pay increases based on individual performance

Parallon is an equal opportunity employer.