Insurance Collections Specialist in Richmond at Parallon

Date Posted: 8/2/2019

Job Snapshot

Job Description

Work From Home
Are you looking for a work environment where diversity and inclusion thrive? Submit your application with HCA Healthcare today and find out what it truly means to be a part of a team.

As part of the HCA Healthcare family, we want to invest in you. Create a customizable benefits package that will best suit your family’s needs. In addition to medical selections, you have the option to enroll in other perks such as our matching 401k, medical and childcare flex spending accounts, student loan repayment, life insurance, and tuition reimbursement programs.
You contribute to our success. Every role has an impact on our patients’ lives and you have the opportunity to make a difference. We are looking for dedicated professionals like you to be a part of our Collections team. Join us in our efforts to better our community!

As an Insurance Collector, you will work directly with our Shared Service Center to preform account follow-up of insurance and patient receivables

What you will do in this role:
• Work insurance pools and contact insurance companies to resolve claims that are not paid in a timely manner
• Review EOB’s, remits and payer correspondence in the course of performing account follow-up and escalate any identified issues to the appropriate area for review and response to expedite claim resolution.
• Identify problem accounts and escalate as appropriate
• Document in the patient account record to identify actions taken on the account
• Work with patients and guarantors to resolve payer requests and discrepancies to promptly resolve pending claims

Job Requirements

• High school education or GED required
• Minimum one year related experience required, preferably in healthcare. Relevant education may substitute experience requirement
Parallon is an industry leader in revenue cycle services. We partner with over 650 hospitals and 2,400 physician practices nation-wide. Our parent company, HCA Healthcare has been consistently named a World’s Most Ethical Company by Ethisphere and is ranked in the Fortune 100. We are dedicated to ensuring our patients have the best experience even after they leave our facilities.

Be a part of an organization that invests in you. We are actively reviewing applications. Highly qualified candidates will be promptly contacted for interviews. Submit your application and help us raise the bar in patient care!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.