Industrial Engineer, Staffing Efficiency in Nashville, TN at Parallon

Date Posted: 3/1/2018

Job Snapshot

Job Description

Parallon believes that organizations that continuously learn and improve will thrive. That’s why, after more than a decade, Parallon remains dedicated to helping hospitals and hospital systems operate knowledgeably, intelligently, effectively and efficiently in the rapidly evolving healthcare marketplace, today and in the future. As one of the healthcare industry’s leading providers of business and operational services, Parallon is uniquely equipped to provide a broad spectrum of customized revenue cycle services. 

This Engineer position is responsible for workforce management and staffing efficiency to support the strategic direction and performance improvement initiatives of the Parallon Shared Service Center (SSC).  This role will work cross-functionally with leadership in all departments to optimize the organization’s daily staffing and work to identify processes or areas of improvement that will enable the achievement of SSC performance goals.  

Our ideal candidate will have a bachelor’s degree in Industrial Engineering or similar with a minimum of seven years of related experience, 2 of those years being in a staffing leader role.  Staff management experience including in-depth knowledge of staffing metrics will also be required for this role.  Additionally, qualified candidates will need to have experience with mathematical concepts such as ratios, productivity, work units, and accounts receivables.  They will also need to have basic knowledge of business and management principles involved in staffing, scheduling, timekeeping, Human Resources, and payroll.

  • Own/Champion the labor management analysis process including but not limited to productivity and other labor metrics such as Man-hour stats, FTE data, etc.
  • Ensure SSC departments staff appropriately for actual and projected account volumes including developing and monitoring staff scheduling practices.
  • Review daily productivity data to identify departments that require focus. Work with COOs, CFO, CEO and Department Directors to ensure compliance to productivity goals.
  • Continually monitor productivity goals to ensure they are appropriate.
  • Minimize use of overtime, temp labor and other premium labor through management practices.
  • Analyze business processes to identify potential issues or opportunities for cost savings in labor management and propose solutions to SSC Department Directors and Executive Leadership.
  • Work closely with HR to ensure best practice in timely and appropriateness of PAFs and requisitions including the timely hiring and training of staff.
  • Support the SSC departments by providing weekly and monthly productivity data analysis.
  • Assist Directors in managing information effectively to improve departmental efficiency and performance.
  • Practice and adhere to the “Code of Conduct” philosophy and “Mission and Value Statement”
  • Other duties as assigned

Job Requirements

  • Bachelor’s Degree in Management Engineering. 
  • Equivalent work experience may substitute education requirements if individual has served as a Staffing leader in a prior role.

  • Minimum seven years’ experience in related area with two of these years being in a role as a Staffing leader.
  • Staff management experience which includes in-depth knowledge of staffing metrics.
  • Experience with mathematical concepts: ratios, productivity, work units, accounts receivables, etc. as well as basic knowledge of business and management principles involved in staffing, scheduling, timekeeping, Human Resources, and payroll.

  • N/A