Incomplete Record Analyst in Houston, TX at Parallon

Date Posted: 8/21/2018

Job Snapshot

  • Employee Type:
  • Location:
    Houston, TX
  • Job Type:
  • Experience:
    At least 1 year(s)
  • Date Posted:

Job Description

Job Summary

Utilizes an electronic medical record system, Horizon Patient Folder (HPF), to perform duties.  Responsible for analysis, re-analysis, and management of deficiencies post patient discharge for multiple hospitals to ensure that required documentation is present, and that all entries have been properly authenticated before the medical record is filed as complete. 


Duties Include But Are Not Limited To

  • Demonstrates and applies knowledge of typical medical record content and criteria that constitutes documentation deficiencies

  • Reviews medical record documentation in HPF, and when appropriate, creates and assigns to the necessary provider(s) dictation, signature and missing text deficiencies for completion according to established policy and procedure

  • As determined by established work queue processing prioritization, actively manages the various analysis-specific work queues to update deficiency information following physician completion or document update activities

  • Adheres to documented and established workflow guidelines as it relates to adding and re-assigning accounts to work queues

  • Identifies document(s) needing to be re-scanned when image quality is poor and routes the account to the appropriate work queue for resolution processing

  • Recognizes indexing errors at the document type and patient account levels and routes the account to the appropriate work queue for resolution processing

  • Addresses physician and other providers with questions related to medical record completion

  • Maintains or exceeds established productivity and quality standards

  • Promptly reports issues or trends to the Operations Manager

  • Performs and adheres to all policies and procedures

  • Practices and adheres to the Company’s “Code of Conduct” philosophy and’ “Mission and Value Statement”

  • Other duties as assigned

Job Requirements


  • High school diploma or equivalency preferred


  • 1 year experience in an office environment required, previous HIM experience strongly preferred