Facility Medical Records Coordinator in Macon at Parallon

Date Posted: 7/5/2019

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Job Description

Job Summary – Under the direction of Facility Health Information Management Leader, the Facility HIM Coordinator will assist as needed in the day-to-day HIM departmental clerical activities, such as working the Horizon Patient Folder (HPF)/McKesson Patient Folder (MPF) workflow queues, resolving unbilled accounts, facilitating the physician suspension process, etc. The Facility HIM Coordinator will serve as facility liaison to the Facility HIM Leader and Regional HIM Director as needed.

Duties (included but not limited to):
. Initial on-site point of contact when HIM Leader is off-site for Facility Leadership and Medical Staff.
. Assists Facility HIM Clerks and Birth Certificate Clerks with questions.
. Assists Facility HIM Leader in employee training and development.
. Enters applicable unbilled reason codes (URCs) into HPF and MEDITECH on a daily basis.
. Adheres to documented and established workflow guidelines as it relates to managing facility HPF/MPF work queues.
. Assists in the processing of walk-in requests for Release of Information.
. Requests and returns paper records from off-site storage as applicable.
. Retrieves discharged medical records from various nursing units and ancillary departments as needed.
. Assists in reconciling retrieved medical records against patient discharge listings working closely with patient care units to ensure receipt of all records no later than the morning after discharge/visit.
. Ensures that facility based HIM function productivity and quality standards are maintained or exceeded.
. Assists physicians in record completion activities.
. Provides training and education of record completion enabling technology (hCare/Portal/MEDITECH).
. Routes loose reports and/or late documentation to document imaging for scanning as needed.
. Retrieves and prints medical records from microfilm as applicable.
. Assists in opening HIM mail and routes medical record requests to Release of Information for processing.
. Maintains or exceeds established productivity standards while achieving or exceeding established requirements for accuracy.
. Assists in physician suspension process and delinquent record management
. May assist with facility unbilled activities such as physician query follow up, physician incomplete record follow up, and working the applicable unbilled management reports and queues (e.g., DET/eRequest, Bill 49).
. Serves as point of contact for HIM Leader in their absence.
. Practices and adheres to the “Code of Conduct” philosophy and the “Mission and Value Statement”.
. Other duties as assigned.

Job Requirements

. A minimum of one year of HIM department experience with a concentration in incomplete record management is strongly preferred.

. RHIA or RHIT preferred

. Patient Privacy - possesses general knowledge in the subject of patient privacy.
. Corporate Records Management - possesses general knowledge in the subject of Corporate Records Management guidelines.
. Technical Skills – ability to apply, review, and educate on equipment and processes.
. Organization - establishing courses of action to ensure that work is completed efficiently; proactively prioritizes assignments and keen ability to multi-task.
. Communication - communicates clearly, proactively and concisely with all key stakeholders.
. Customer Orientation - establishes and maintains long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations.
. Policies & Procedures - articulates knowledge and understanding of organizational P&Ps.
. PC Skills – demonstrates proficiency in keyboard operations, Microsoft Office applications and others as required.
. Work Independently – is self-supporting; not needing to rely on others to complete a job.
. Quality Orientation – accomplishing tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time.

. High school diploma or equivalency preferred.
PHYSICAL DEMANDS/WORKING CONDITIONS – Requires prolonged sitting, some bending, stooping and stretching. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment. Requires normal range of hearing and eyesight to record, prepare and communicate appropriate reports. Requires lifting papers or boxes up to 50 pounds occasionally. Work is performed in an office environment. Work may be stressful at times. Contact may involve dealing with angry or upset people. Staff must remain flexible and available to provide staffing assistance for any/all disaster or emergency situations.
Parallon #ParallonBCOM


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