Education Administrative Assistant in San Antonio, TX at Parallon

Date Posted: 8/16/2018

Job Snapshot

Job Description

Parallon is one of the country’s largest premier revenue cycle partners, with more than 15,800 employees serving 600 hospitals and 3,000 physician practices. Annually, we collect more than $41 billion and interact with 37 million patients. Our track record of results is among the best in the industry.  We serve hospitals, physician practices and healthcare systems by bringing deep operational knowledge and tailored revenue cycle solutions so that providers can focus on fulfilling their mission.


Job Summary – The entry-level Education Administrative Assistant is responsible for supporting the Education department to provide logistical support and to ensure the efficient and effective delivery of education and training opportunities.  This position works closely with the education team and training participants to help organize, communicate, and support local and corporate learning events.  As a highly visible department representative, this person consistently demonstrates a strong service commitment by continually striving to meet and exceed customer expectations. This is an entry-level position.


Duties (included but not limited to):

Support training and administration

•         Develop participant lists

•         Create and maintain sign-in sheets

•         Book training rooms for on-site meetings

•         Prepare print files and submit publication orders of all training materials

•         Manage the inventory of departmental supplies training materials and new hire packets

•         Create training certificates; order and distribute training certificates/pins

•         Support the training documentation and development processes, as requested


Support New Hire Onboarding process

•         Greet new hires for on-site orientation sessions

•         Support meeting planning for training and departmental events

•         Support services for all on-site and virtual events, as needed

•         Help manage on-site training rooms

•         Plan and order food and beverage service

•         Assist organizing and supporting A/V needs and presentation set up

•         Perform other duties as assigned


Learning Management System Duties (included but not limited to):

•         Trouble shoot technology issues w/LMS assignments

•         Enter course completion and event attendance information

•         Monitor attendance


  • Maintain confidentiality of all Patient Protected Healthcare Information and employee information
  • Practice and adhere to the “Code of Conduct” philosophy and “Mission and Value Statement”
  • Perform other duties as assigned

Job Requirements


•       Organization - proactively prioritizes needs and effectively manages resources  

•       Communication - communicates clearly and concisely, verbally and in writing. This includes utilizing proper punctuation, correct spelling and the ability to transcribe accurately.  

•       Customer orientation - establishes and maintains long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations  

•       Interpersonal skills - able to work effectively with other employees, patients and external parties  

•       Leadership - guides individuals and groups toward desired outcomes, setting high performance standards and delivering leading quality services  

•      Tactical execution - oversees the development, deployment and direction of complex programs and processes  

•       PC skills - demonstrates proficiency in Microsoft Office applications and others as required  

•       Policies & Procedures - demonstrates knowledge and understanding of organizational policies, procedures and systems  

•       Basic skills - demonstrates ability to organize, perform and track multiple tasks accurately in short timeframes, have ability to work quickly and accurately in a fast-paced environment while managing multiple demands, and able to perform basic mathematical calculations, balance and reconcile figures, punctuate properly, spell correctly and transcribe accurately.  

•         Adaptability - maintaining effectiveness when experiencing major changes in work tasks or the work environment; adjusts effectively to work within new work structures, processes, requirements, or cultures  

•         Energy - consistently maintaining high levels of activity or productivity; sustaining long working hours when necessary; operating with vigor, effectiveness, and determination over extended periods of time  

•         Tactical Execution -  demonstrates personal ownership of tasks and follows through to get the required results  

•         Stress Tolerance - maintaining stable performance under pressure or opposition (such as time pressure or job ambiguity); handling stress in a manner that is acceptable to others and the organization  



•         Associates Degree and/or applicable certifications required  

•         Equivalent work experience may substitute for the degree requirement  



•        1 years related experience required  

•        1 year administering data in a Learning Management System  

•        1 year coordinating training logistics  

•        Familiar with WebEx Event Center and Training Center  

•        Familiar with the following desktop publishing tools: PowerPoint, Word, and Excel  

•        Relevant education may substitute for the experience requirement  






Requires prolonged sitting/standing, some bending, stooping, walking and stretching. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment. Requires normal range of hearing and eyesight to record, prepare and communicate appropriate reports or other information. Requires lifting papers/boxes and pushing/pulling up to 25 pounds occasionally. Work is performed in an office environment or hospital setting. Work may be stressful at times. Contact may involve dealing with angry or upset people. Staff must remain flexible and available to provide staffing assistance for any/all disaster or emergency situations.  


OSHA CATEGORY The normal work routine involves no  exposure  to  blood,  body fluids, or tissues (although situations can be imagined or hypothesized under which anyone, anywhere, might encounter potential exposure to body fluids). Persons who perform these duties are not called  upon as part of their employment to perform or assist in emergency care or first aid, or to be  potentially exposed in some other way.  


Parallon/HCA is an equal opportunity workforce and no one shall discriminate against any individual with regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity or expression, genetic information or veteran status with respect to any offer, or term or condition, of employment. We make reasonable accommodations to the known physical and mental limitations of qualified individuals with disabilities.


  1. Receptionist Jobs
  2. Secretary Jobs