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Document Imaging Technician II in San Antonio at Parallon

Date Posted: 12/7/2018

Job Snapshot

Job Description

One-year experience in manufacturing or working on a production line strongly preferred.
PRN / per diem
Parallon pioneered the modern-day concept of healthcare shared services more than 12 years ago, perfecting revenue cycle management best practices and customizable technologies for the industry’s largest healthcare provider in 700 facilities and 1000 physician practices. Today, our team of more than 13,000 revenue cycle professionals applies unmatched expertise, scale and proven processes daily to improve financial performance and long-term sustainability at facilities nationwide.

Job Summary –
The HIM Document Imaging Technician II is responsible for efficiently and accurately prepping and/or indexing and quality checking documents from single or multiple hospitals into the Horizon Patient Folder/McKesson Patient Folder (HPF/MPF) document imaging system.
Special Requirements
  • Attention to detail
  • Ability to multi-task and satisfy production requirements
  • Flexibility to meet the needs of the business
  • Quality in work a must


Duties (included but not limited to):

Prepping duties include:

•         Meets with the HSC courier to receive and account for all totes/containers delivered.
•         Unpacks all totes/containers; sorts and measures medical records according to established procedures.
•         Prepares medical record documents prior to scanning according to policies and procedures which includes, but is not limited to:
o   Remove staples.
o   Repair tears.
o   Remove duplicate copies.
o   Identify electronically fed documents with no handwriting on them.
o   Placing like forms in reverse chronological order.
o   Ensure patient identifiers are present on all pages, including front and back.
o   Ensure all documents belong to the same patient/account.

Indexing duties include:

•         Indexes each medical record document in the HPF/MPF system which includes, but is not limited to:
o   Verifies images are correct and legible.
o   Ensures that each scanned document is associated to the appropriate patient.
o   Ensures that each scanned document is associated to the appropriate patient account.
o   Ensures that each scanned document is associated to the appropriate document type.
•         Assists with the boxing of scanned documents according to established procedures.
•         Performs a paper document to PC screen validation to ensure that all documents associated with each record have been scanned.
•         Scans documents according to policies and procedures on an “as-needed” basis, as directed by departmental processes, the HIM Document Imaging Manager, or their designee.
General duties:
•         Maintains or exceeds established quality standards.
•         Maintains or exceeds established productivity standards.
•         Participates at regular intervals in quality audits as designated by HSC and/or HIM Document Imaging Leadership.
•         Communicates issues and any process barriers to leadership appropriately.
•         Works effectively as part of a team atmosphere to perform duties and achieve daily operational goals.
•         Practices and adheres to the “Code of Conduct” philosophy and the “Mission and Value Statement.”
•         Other duties as assigned.

Job Requirements


•         Organization – establishes courses of action to ensure that work is completed efficiently; proactively prioritizes assignments and keen ability to multi-task.
•         Communication – communicates clearly, proactively, and concisely with all key stakeholders.
•         Critical Thinking – actively and skillfully conceptualizing, applying, analyzing, synthesizing, or evaluating information gathered from, or generated by, observation, experience, reflection, reasoning, or communication as a guide to belief and action.
•         Customer orientation – establishes and maintains long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations.
•         Policies & Procedures – articulates knowledge and understanding of organizational P&Ps.
•       PC skills – demonstrates proficiency in keyboard operations, Microsoft Office applications, and others as
•         Quality Orientation – accomplishing tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time.


•         High school diploma or equivalency preferred.
PHYSICAL DEMANDS/WORKING CONDITIONS – Requires prolonged sitting, some bending, stooping and stretching. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment. Requires normal range of hearing and eyesight to record, prepare and communicate appropriate reports. Requires lifting papers or boxes up to 50 pounds occasionally.  Work is performed in an office environment. Work may be stressful at times. Contact may involve dealing with angry or upset people.  Staff must remain flexible and available to provide staffing assistance for any/all disaster or emergency situations.
OSHA CATEGORY The normal work routine involves no exposure to blood, body fluids, or tissues (although situations can be imagined or hypothesized under which anyone, anywhere, might encounter potential exposure to body fluids). Persons who perform these duties are not called upon as part of their employment to perform or assist in emergency care or first aid, or to be potentially exposed in some other way.
Parallon/HCA is an equal opportunity workforce and no one shall discriminate against any individual with regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity or expression, genetic information or veteran status with respect to any offer, or term or condition, of employment. We make reasonable accommodations to the known physical and mental limitations of qualified individuals with disabilities.


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