Document Imaging Tech in Nashville, TN at Parallon

Date Posted: 3/9/2018

Job Snapshot

Job Description

Job Summary – The HIM Document Imaging Technician II is responsible for efficiently and accurately prepping and/or indexing and quality checking documents from single or multiple hospitals into the Horizon Patient Folder (HPF) document imaging system.


Supervisor – HIM Document Imaging Manager; Facility HIM Manager/Director if located in a facility‐based scanning center.


Supervises – None


Duties (included but not limited to):

Prepping duties include:

•         Meets with the HSC courier to receive and account for all totes/containers delivered.

•         Unpacks all totes/containers; sorts and measures medical records according to established procedures.

•         Prepares medical record documents prior to scanning, according to policies and procedures which includes, but is not limited to:

o    Remove staples.

o    Repair tears.

o    Remove duplicate copies.

o    Identify electronically fed documents with no handwriting on them.

o    Placing like forms in reverse chronological order.

o    Ensure patient identifiers are present on all pages, including front and back.

o    Ensure all documents belong to the same patient/account.

Indexing duties include:

•         Indexes each medical record document in the HPF system which includes, but is not limited to:

o    Verifies images are correct and legible.

o    Ensures that each scanned document is associated to the appropriate patient.

o    Ensures that each scanned document is associated to the appropriate patient account.

o    Ensures that each scanned document is associated to the appropriate document type.

•         Performs a paper document to PC screen validation to ensure that all documents associated with each record have been scanned.

•         Scans documents according to policies and procedures on an “as‐needed” basis, as directed by departmental processes, the HIM Document Imaging Manager, or their designee.

•         Assists with the boxing of scanned documents according to established procedures.

•         General duties:

o    Maintains or exceeds established quality standards.

o    Maintains or exceeds established productivity standards.

o    Participates at regular intervals in quality audits as designated by HSC and/or HIM Document Imaging Leadership.

•         Communicates issues and any process barriers to leadership appropriately.

•         Works effectively as part of a team atmosphere to perform duties and achieve daily operational goals.

•         Practices and adheres to the “Code of Conduct” philosophy and the “Mission and Value Statement”.

•         Other duties as assigned.










Knowledge, Skills & Abilities

•         Organization – establishes courses of action to ensure that work is completed efficiently; proactively prioritizes assignments and keen ability to multi‐task.

•         Communication – communicates clearly, proactively, and concisely with all key stakeholders.

•         Critical Thinking – actively and skillfully conceptualizing, applying, analyzing, synthesizing, or evaluating information gathered from, or generated by, observation, experience, reflection, reasoning, or communication as a guide to belief and action.

•         Customer orientation – establishes and maintains long‐term customer relationships, building trust and respect by consistently meeting and exceeding expectations.

•         Policies & Procedures – articulates knowledge and understanding of organizational P&Ps.

•         PC skills – demonstrates proficiency in keyboard operations, Microsoft Office applications, and others as required.

•         Quality Orientation – accomplishing tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time.



•         High school diploma or equivalency preferred.



•         One‐year experience in an office environment preferred. Prior medical record experience strongly preferred.



•         None