Document Imaging Team Lead - Denver in Denver, CO at Parallon

Date Posted: 7/26/2018

Job Snapshot

Job Description

Document Imaging – Team Lead – Denver
Parallon is an affiliate of Hospital Corporation of America (HCA Holdings, Inc.) and is a leading provider of healthcare business and operational services.  Parallon supports healthcare providers in the areas of revenue cycle (billing, collections, and denial management), technology, patient registration, insurance verification, and health information management.
The Document Imaging Lead under the direction of the HIM Document Imaging Manager, is responsible for achieving the day-to-day operational goals by coordinating and performing activities as it relates to prepping, scanning and indexing workflow and document imaging queue management for multiple hospitals in Horizon Patient/McKesson Patient Folders (HPF/MPF).
Duties (included but not limited to):
  • Provides direction to the HIM Document Imaging Technicians in the management and performance of daily work processes.
  • Coordinates prepping, scanning, and indexing activities, work assignments, and staffing levels to accomplish daily operational goals.
  • Assists in establishing staffing schedules and monitors attendance policy violations.
  • May be expected to accept weekend on-call coverage on a potentially rotating basis as defined by departmental policy.
  • Assists the HIM Document Imaging Manager in review and improvement of processes and services.
  • Reports to the supervisor periodically on team and individual work accomplishments, problems, and progression in mastering tasks and work processes.
  • Identifies, provides, and/or facilitates individual and team training needs.
  • Coaches, facilitates, solves work problems, and actively participates in the work of the team.
  • Assists the HIM Document Imaging Manager in capturing HIM document imaging staff productivity.
  • Ensures cross functional collaboration with functional area(s).
  • Assists in employee training and development.
  • Assists HSC Document Imaging Manager with personnel management activities related to document imaging functions.
  • Assists HSC Document Imaging Manager in Quality Control monitoring and reporting efforts.
  • Monitors and completes assignments in designated HPF/MPF work queues.
  • Adheres to documented and established workflow guidelines as it relates to managing work queues.
  • Performs Document Imaging Technician I and/or II duties approximately 50% of work time.
  • Maintains or exceeds established productivity and quality standards.
  • Monitors imaging system daily for scanning errors and/or requests.
  • Promptly reports issues or trends to the HIM Document Imaging Manager.
  • Participates at regular intervals in prepping, scanning, and/or and indexing quality audits as designated by HSC and/or HIM Document Imaging Leadership.
  • Assists with the boxing/retrieval of scanned documents and coordinates the record storage process.
  • Assists in development of SSC/HSC specific policies.
  • Leverage the Parallon Productivity Tool to manage departmental productivity. Ensure Document Imaging staff member other productive time is used appropriately by ensuring 100% of entries are reviewed and approved.
  • Practices and adheres to the “Code of Conduct” philosophy and the “Mission and Value Statement”.
  • Other duties as assigned.

Job Requirements

  • High school diploma or equivalency

  • At least one year of document imaging experience required
  • Prior supervisory experience preferred

We offer a convenient location, free parking, training support, competitive compensation, and excellent benefits that include several insurance packages to choose from, paid time off for vacation, sick leave and holidays, company matching 401K.
Parallon is an Equal Opportunity Employer (EOE), minority/Female/Veteran/Disabled, offering a great work environment, challenging career opportunities, and competitive compensation.