Division Vice President of Support Services in Kaysville, UT at Parallon

Date Posted: 5/17/2018

Job Snapshot

  • Employee Type:
  • Location:
    Kaysville, UT
  • Job Type:
  • Experience:
    At least 10 year(s)
  • Date Posted:

Job Description

Division Vice President of Support Services



Take your career in the right direction – join us at HealthTrust (an affiliate of HCA – Hospital Corporation of America).


More than 1,600 hospitals have partnered with HealthTrust to realize the value of the industry’s only truly committed and aligned GPO (group purchasing organization).  The result?  Immediate and sustainable supply cost advantages - savings superior to any other purchasing alliance - by double digits. 


All of this is accomplished by hiring committed professionals, like you!



Ethics:  HealthTrust adheres to a strict code of conduct and requires the same of its affiliates.

Sustainability:  HealthTrust is a seven-time recipient of the Champion for Change award from Practice Greenhealth, actively encouraging and enabling ecologically responsible purchasing.

Integrity and Culture:  Valuing transparency, HealthTrust holds its leaders, employees, and suppliers to high-integrity business and purchasing practices.



As the Vice President of Support Services, you will be responsible for the assessment, development, and implementation of a support services strategy that includes and may not be limited to environmental services and food and nutrition services for HCA facilities in the Gulf Coast Division.


a. Provides leadership in the area of operations and expense management to the Division and individual facilities overall strategic plan to improve Environmental (EVS) and Food and Nutritional Services (FNS)

b. Provides direct leadership in the oversight and accountability for the operational effectiveness for EVS and FNS management plan that will reduce practice variation and will:

a. Improve HCAHPS

b. Improve employee engagement

c. Improve expenses

c. Collaborates with the division and facility teams to assimilate information from a variety of sources, able to analyze data, make strategic recommendations and executes a course of action for overall improvement in both quality and expense for EVS and FNS.

d. Develops, implements, and coordinates within the system and facilities:

i. A system approach to expense savings opportunities

ii. Policies and procedures related to EVS and FNS management

iii. Product standardization and utilization

iv. Participates in development and implementation of best practices


Customer Service

a. Creates internal customer confidence, committed to increasing customer satisfaction, and managing customer expectations through alignment of key constituency groups

b. Demonstrates responsibility for solving customer challenges, ensures commitments to customers are met by soliciting opinions and ideas from customers for improvements in products and services.

c. Collaborates with a wide variety of stakeholders (internal and external) to ensure solutions are responsive to customer needs and market opportunities.

d. Demonstrates the ability to build and maintain strong effective working relationships with a variety of stakeholders within the division and facility leadership, Supply Chain, and HealthTrust



a. Establishes and meets expense savings goals of the division and facilities

b. Collaborates with divisions and facility to track and analyze financial data

c. Provides expense saving enhancement strategies for supplies working with hospital leadership teams and facility representatives

d. Develops standardized documents, processes, and calculations for use by the team to quantify savings solutions


Project Management

a. Directs multiple projects and tasks in a fast paced environment that includes:

i. Strong organizational skills, including the ability to plan, implement, and execute

ii. The ability to focus and execute exceptional time management

b. Demonstrates the ability to develop a project plan for major and complex projects

c. Demonstrates an understanding of project management methodologies which include but are not limited to: common processes, practices and tools associated with project management.

d. Assign goals to direct reports and facility teams and monitors goal achievement


General Knowledge/Competencies  

a. Demonstrates a knowledge of EVS and FNS in an healthcare organization

b. Provides effective communication which includes verbal and good listening, writing, and presentation skills to a variety of stakeholders from executives to staff.

c. Demonstrates the ability to operate within the division and facility’s formal and informal structures, builds relationships across departments, is appropriately diplomatic, understands roles and perspectives

d. Demonstrates ability to work in a professional, multi-disciplinary team as a group leader, facilitator, or participant

e. Leads and develops the EVS and FNS teams providing direction, coaching and appraising performance.

f. Demonstrates effective problem solving skills which includes understanding issues, able to simply and process complex issues, understanding the difference between critical details and unimportant facts, can make difficult decisions, uses consensus when possible, and communicates those decisions to others.

g. Demonstrates the ability to manage conflict resolution by using common approaches and facilitation techniques to lead teams to alignment and high performance levels.

h. Serve as the external face for the company and presents at industry events as needed.

i. Practices and adheres to the Code of Conduct philosophy, mission and vision statements.




Building Organization Talent

•         Establishing systems and processes to attract, develop, engage, and retain talented individuals; creating a work environment where people can realize their full potential, thus allowing the organization to meet current and future business challenges.

Compelling Conversations

•         Clearly and succinctly conveying information and ideas to individuals and groups; communicating in a focused and compelling way that captures and holds others’ attention.

Establishing a Strategic Direction

•         Establishing and committing to a long term business direction based on analysis of systemic information and consideration of resources, market drivers, and organizational values.

Selling the Vision

•         Vividly communication a compelling view of the future state in a way that helps others understand and feel how business outcomes will be different when the vision and values become a reality.

Executive Disposition

•         Demonstrating a poised, credible, and confident demeanor that reassures others and commands respect; conveying an image that is consistent with the organization’s vision and values.

Passion for Results

•         Driving high standards for individuals, teams, and organizational accomplishment; tenaciously working to meet or exceed challenging goals; deriving satisfaction from goal achievement and continuous improvement



Kaysville, Utah

•         Utah has, on average, the tallest mountain peaks in the country, featuring the best snow on earth, hiking, mountain biking, camping, rock climbing and many other activities;

•         Utah has 5 National Parks:  Zion’s, Bryce Canyon, Capitol Reef, Canyonlands, and Arches;

•         Park City hosts one of the biggest and most influential independent film fests - the Sundance Film Festival;

•         Utah is home to the only warm water scuba spot in the continental United States;

•         Utah has the first (and only) ski-in / ski-out distillery in the world;

•         The Great Salt Lake, Lake Powell, Bear Lake, The Green River and many other bodies of water invite you to swim, kayak, boat, water ski, paddleboard and fish.



•         To attract the best talent, HealthTrust offers one of the leading 401(k) plans in the healthcare industry (a 100% match on up to 9% of pay based on years of service and vesting);

•         Tuition Reimbursement;

•         Generous annual incentive bonus program;

•         Professional growth and advancement opportunities;

•         Network of other highly skilled professionals to work and collaborate with across sister facilities and multiple divisions.



•         Bachelor’s degree required, Masters degree preferred

•         Minimum of 10 years of progressive management experience with multi-site operations Healthcare food services and/or Environmental Services