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Director of Midwest Scheduling in Shawnee at Parallon

Date Posted: 5/31/2019

Job Snapshot

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Job Description

Scheduling Director – Midwest Scheduling – Full Time
Monday - Friday from 9:30am – 6pm
Parallon is an affiliate of Hospital Corporation of America (HCA Holdings, Inc.) and is a leading provider of healthcare business and operational services. Parallon supports healthcare providers in the area of revenue cycle (billing, collections, denial management), technology, patient registration, insurance verification and health information management.
The Scheduling Director is responsible for daily operations of the Scheduling Department including scheduling, coordinating when necessary with hospital departments from each facility associated with the Shared Service Center (SSC). This individual coordinates operations with hospital leadership representatives from each facility associated with the SSC, demonstrating strong commitment to customer relationships by taking ownership of issues and facilitating effective outcomes in a timely manner. The Director interprets policies and procedures, recommends changes as appropriate, and provides relevant feedback to SSC and the Facility leadership. Also serves as a key promoter of the SSC as a service organization which strives to meet and exceed the needs of its customers.
• Serve as a primary liaison for the Schedulers between SSC and facility directors.
• Maintains regular communication with facility directors and leadership team.
• Create departmental policy and procedures in compliance with SSC standards.
• Stay abreast of regulatory requirements and company compliance policies, ensuring timely staff education.
• Proactively establish and facilitate regular operational review meetings with appropriate stakeholders/customers.
• Ensure quality review measurements are in place
• Proactively implements process improvements to ensure efficiency and accuracy in operations
Oversee management of Scheduling personnel, providing recommendations for hiring, promotion, salary adjustment and personnel action where appropriate.
• Develop specific objectives, budgets and performance standards for each area of
• Review and provide monthly Scheduling data to facility directors, facility and SSC
leadership teams.
• Perform review and prepare performance documents for direct reports
• Assume a lead role for innovation, knowledge sharing and identify best practices
within the SSC and among peer group
We offer training support, competitive salary and excellent benefits to include several insurance package options for Medical, Dental and Vision; Paid Time Off for vacation, sick leave and holidays, Employer-paid Short Term Disability, Company matching 401K and more!

Parallon is an Equal Opportunity Employer (EOE), minority/ female/ veteran/ disabled, offering a great work environment, challenging career opportunities, and competitive compensation.