This site uses cookies. To find out more, see our Cookies Policy

Director of Central Coding Virtual in Brentwood at Parallon

Date Posted: 12/4/2018

Job Snapshot

  • Employee Type:
  • Location:
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

Parallon believes that organizations that continuously learn and improve will thrive. That's why, after more than a decade, Parallon remains dedicated to helping hospitals and hospital systems operate knowledgeably, intelligently, effectively and efficiently in the rapidly evolving healthcare marketplace, today and in the future. 

As one of the healthcare industry's leading providers of business and operational services, Parallon is uniquely equipped to provide a broad spectrum of customized services in the areas of revenue cycle, purchasing, supply chain, technology, workforce management and consulting. 

Parallon's purpose is simple. We serve and enable those who care for and improve human life in their communities. 

Director Central Coding

Job Summary – The Central Coding Director is responsible for assisting in the development and evolution of the overall strategy for Parallon’s Coding Physician Service Center. The Central Coding Director is responsible for overall coding compliance and daily coding operations for the Coding Physician Service Center. The Central Coding Director interprets policies and procedures, recommends changes as appropriate, and provides relevant feedback. The Central Coding Director assists the ACOO, Coding PSC, with the oversight and implementation of coding consolidation planning, practice expectation agreements, budgets, workflow processes and internal controls. This person serves as a key promoter of the Parallon Coding PSC and is responsible for setting the tone of Coding PSC as a service organization, continuously seeking to understand, meet and exceed practice expectations and needs.

Supervisor – Assistant COO, Coding Physician Service Center

Supervises – Coding Manager and/or Coding Manager II

Duties (included but not limited to)
•Responsible for CPSC coding operations and medical record documentation improvement operations (as applicable), ensuring timeliness, accuracy, completeness, consistency, compliance and standards fulfillment as defined in practice expectations agreement
•Contributes to the development of strategic direction of Parallon coding
•Coaches and provides overall guidance to the CPSC coding team to resolve internal and external issues; help resolve dysfunctional behavior within functional area(s); discipline and counsel staff as necessary
•Monitors CPSC coding performance according to productivity and quality standards as defined in job descriptions and practice expectations documents
•Manages and motivates CPSC coding improvement operations (as applicable) staff
•Assists in the development and management of strategy, specific goals, objectives, budgets and performance standards for the Parallon CPSC
•Proactively manages, including corresponding communications and escalation paths, significant issues in HIM coding processes (e.g., coding backlogs, CPSC coding delays, abstracting backlogs, and data discrepancies), status of projects, barriers and successes
•Identifies and implements process improvements to lower costs and improve service to PSG practices and various Parallon/PSG stakeholders/customers
•Routinely meets with the Physician Service Group staff to review processes and collaborate on need coding related claim denials
•Stays abreast of regulatory requirements and company compliance policies, ensuring compliance and timely staff education and training
•Monitors overall trends (e.g., missing documentation, charge lag, coding quality) and communicates to PSG Leaderships teams and others as appropriate.
•Provides leadership to coding management team regarding monthly trending analysis of CPSC coding performance including weekly and monthly reports
•Oversees CPSC coding personnel, providing recommendations for hiring, promotion, salary adjustment and personnel action where appropriate
•Responsible for overseeing performance review process for all direct and indirect reports
•Responsible for ensuring employee work schedules sufficiently meet those requirements as established by the CPSC Leadership team
•Oversees training and education for CPSC coding staff
•Assists Parallon CPSC Education in Parallon initiatives such as the development of operational models and education programs
•Assumes a lead role for innovation, knowledge sharing and leading practices identification within CPSC and among peer group
•Promptly reports issues or trends to the appropriate member of the CPSC Leadership team, or other appropriate party
•Stays abreast of regulatory requirements and company compliance policies, ensuring timely staff education
•Reviews all official data quality standards, coding guidelines, Company policies and procedures, and clinical/medical resources to assure coding knowledge and skills remain current
•Ensures that all Federal, State, and Local laws pertaining to patient privacy are adhered to
•Practice and adhere to the “Code of Conduct” philosophy and “Mission and Value Statement”
•Other duties as assigned

Knowledge, Skills, and Abilities
Technical Expertise – some understanding of healthcare, including knowledge of healthcare terms and accounts receivable processes
Strategic Analysis - analytical Review skills and ability to make decisions based on analysis
Leadership - guides individuals and groups toward desired outcomes, setting high performance standards and delivering leading quality services
Tactical execution - oversees the development, deployment, and direction of complex programs and processes
Financial management - applies tools and processes to successfully manage to budget
Project Management - assesses work activities and allocates resources appropriately
Organization - proactively prioritizes needs and effectively manages resources
Communication - communicates clearly and concisely, verbally and in writing, including utilizing proper punctuation and correct spelling; able to communicate with staff, Parallon Management, and Division and Group Executives.
Customer orientation - establishes and maintains long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations
Interpersonal skills - able to work effectively with other employees, patients, and external parties
PC skills - demonstrates proficiency in Microsoft Office applications and others as required
Policies & Procedures - demonstrates knowledge and understanding of organizational policies, procedures, and systems
Basic Skills – demonstrates ability to organize, perform and track multiple tasks accurately in short timeframes; able to work quickly and accurately in a fast-paced environment while managing multiple demands; able to work both independently and collaboratively as a team player; demonstrates adaptability, analytical and problem solving skills, and attention to detail; and able to perform basic mathematical calculations, balance and reconcile figures, and transcribe accurately

Bachelor’s Degree in Business or related field required. If a desired applicant does not have a Bachelor's Degree, the requirement can be waived if they are currently in a Bachelor Degree program.

Minimum five years’ healthcare management experience with three of these years in the related area for the position. Relevant education may substitute experience requirement with Executive approval.

Preferred but not required: Certified Coding Specialist (CCS), Certified Coding Specialist – Physician (CCS-P), RHIT (Registered Health Information Technician), RHIA (Registered Health Information Administrator) through AHIMA (American Health Information Management Association) or AAPC's (American Academy of Professional Coders) Certified Professional Coder (CPC®) credential or Certified Professional Coder – Hospital (CPC-H®).

Physical Demands / Working Conditions– Requires prolonged sitting/standing, some bending, stooping, walking and stretching. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment. Requires normal range of hearing and eyesight to record, prepare and communicate appropriate reports or other information. Requires lifting papers/boxes and pushing/pulling up to 25 pounds occasionally. Work is performed in an office environment or hospital setting. Work may be stressful at times. Contact may involve dealing with angry or upset people. Staff must remain flexible and available to provide staffing assistance for any/all disaster or emergency situations.

OSHA Category– The normal work routine involves no exposure to blood, body fluids, or tissues (although situations can be imagined or hypothesized under which anyone, anywhere, might encounter potential exposure to body fluids). Persons who perform these duties are not called upon as part of their employment to perform or assist in emergency care or first aid, or to be potentially exposed in some other way.